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Forum Discussion
Cannot connect Orbi to internet
Hi there, I am hoping that someone in this forum will be able to assist me. Over the weekend I purchased the Orbi RBK 353. When I got home I commenced set up via the App and have been unable to...
the support person was right. The vodafone device is a modem/router combo device.
and running both the voadafone and the orbi causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
I would start over from factory with both device. Factory reset them both, get the vodafone in the mode that you want, then connect the orbi and set it up in the mode you'd prefer.