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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Cannot connect to internet

Shawnweir
Follower

Cannot connect to internet

I went through the steps to install this Orbi WiFi system (router and 2 satellites).  Orbi app recognizes the network and it appears to be working.  However, I cannot connect to the internet using the modem provided by my service provider (Spectrum).  The only network available is the Orbi_setup network, which is unsecured.  I cant get to the step to set up a wifi password.  Have tried multiple times and am at a loss how to connect

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FURRYe38
Guru

Re: Cannot connect to internet

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

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