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Forum Discussion
rspnetgorbi
Oct 04, 2019Aspirant
Cannot get RBR50 to use IPv6
Just bought/installed a new RBK50 router w/satellite to replace my old Nighthawk R7000. It's up and running fine (on IPv4) but I cannot get it to acquire an IPv6 address from my Comcast cable modem ...
- Dec 27, 2020
By the way, another discovery today: I had been having difficulty getting Plex to work properly on my Smart TV via both Wi-Fi and while plugged into a a Wi-Fi extender via ethernet cable. Symptom: On Smart TV, Plex would take about 35 seconds to start streaming (then it would work fine). So rewind/fast forward would be reasonably fast, about 2-3 seconds for each operation. But beginning the stream was taking forever. During this period, for an unknown reason, my Xbox One's Plex app worked great, also connected via ethernet cable to the Wi-Fi extender which is connected to my Netgear Nighthawk R7000's wifi network. It would start playing a stream in under 5 seconds and rewind/ff within 1-2 seconds. A much better level of performance.
I thought if there were an issue with the router or the Wi-Fi extender, that it would equally impact the Plex app on the Smart TV and Xbox One. However, this issue was only impacting the Smart TV, whether it was connected directly to the WiFi network or via ethernet connection to the WiFi extender. Additionally, the Smart TV could play Amazon Prime, YouTube and Netflix media without any issue whatsoever; this was only affecting Plex playback. Another weird part of the puzzle.
Lo and behold, after resetting the Nighthawk and reconfiguring my WiFi/router settings manually, I discovered earlier today to my delight that now Plex works very well not only on the Xbox One, but also my Smart TV as well! So this was another very welcome development. I feel much better about using the Plex app on the Smart TV, as it is a more energy-efficient way to stream, instead of having both the Smart TV and my Xbox One powered on to stream media. It is also a lot quicker to start watching content; I don't have to turn on the TV, switch inputs to the Xbox One, turn on the Xbox One and sign in then start the Plex app. I just turn on the Smart TV, select the Plex app and can start streaming.
I didn't try resetting the router before, as it didn't seem to be the cause. Even though it took about 3 hours to do (and I only had to do this as I had a Zoom meeting for Christmas with family in another state, so it was critically important for my WiFi to be working), I am glad I invested the time as now Plex works well on the Smart TV, and that mystery is finally solved.
Had I not gone through this exercise and just used the TP-Link with Plex on the Smart TV, I would have had no idea why this never worked on the Netgear router. But now I know, and that gives me some additional closure - hah! :)
Is your ISP modem in bridge mode? The modem already has a router built in. It needs to be bridge fully do the RBR can take advantage of IPv6.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
rspnetgorbi
Oct 04, 2019Aspirant
Thanks for the response...
Sorry - I should have mentioned the modem config. Bridge mode is disabled on the modem. All modem wifi radios are off (both private nets and Xfinity public hotspot). Orbi is in Router mode. So it picks up an IPv4 address from the modem and then routes everything fine via NAT (i.e. no double-NAT). If double NAT was an issue, it wouldn't work for IPv4, right? And as I also mentioned, this configuration worked for IPv6 when using my NG R7000 instead of the ORBI for routing/wifi. I shouldn't have to set the ORBI to AP mode unless I had another wireless network active, right?
- rspnetgorbiOct 04, 2019Aspirant
Well, I changed the ORBI to AP mode, and it's working! Thanks for the help.
I still thought that AP mode was only needed if I already had a wireless network running, so I'm still confused on that. Perhaps the Comcast modem has something configured that I can't find that's tripping me up. Oh well, thanks again.
IF your getting IPv6 when the Orbi is in AP modem, then your modem isn't bridged.
Glad this configuration works for you.
rspnetgorbi wrote:Well, I changed the ORBI to AP mode, and it's working! Thanks for the help.
I still thought that AP mode was only needed if I already had a wireless network running, so I'm still confused on that. Perhaps the Comcast modem has something configured that I can't find that's tripping me up. Oh well, thanks again.