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Orbi WiFi 7 RBE973
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Cannot reset password on Orbi app

Charbel101
Follower

Cannot reset password on Orbi app

I have been trying to access the app and it is not allowing me to reset password when I click forget password an error 404 comes up. I also can’t remember what my security questions were. Can someone please assist
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
FURRYe38
Guru

Re: Cannot reset password on Orbi app

Please post about this in the Orbi app forum:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app


@Charbel101 wrote:
I have been trying to access the app and it is not allowing me to reset password when I click forget password an error 404 comes up. I also can’t remember what my security questions were. Can someone please assist

 

Message 2 of 3
CrimpOn
Guru

Re: Cannot reset password on Orbi app

You might try posting in the Orbi "app" forum.https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

Mine connects automatically, and I have yet to find any way to change the admin password using the app.

I notice on the first page (that goes away in a few seconds), it says "Having problems connecting? Try a new setup"

Silly me, I assume this means to get out the paperclip and do a "factory reset".

 

Good Luck

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