× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Cant access AP mode on Netgear Orbi RBR50

buchi4061
Aspirant

Cant access AP mode on Netgear Orbi RBR50

HI

I had my Netgear Orbi in AP mode for some time ( approx 2 years) which was setup by a Netgear support person after much actioning the product. I was having issues with the internet connection and was advised why i dont use the netgear orbi as a router direct instead of using my ISP provided router/modem.

 

I did a factory reset and disconnected the ISP router. I connected ny Netgear Orbi RBR50 directly into my NBN access point and connected to computer. All was fine until i tried opening a browser ( Chrome and Edge )  and searching the web. It wouldnt let me view any web pages as the it wasnt a secure site and i couldnt convert the pages to a HTTPS address as it couldnt read the certificate. I tried all different optins but to no avail.

 

So i went back to the old setup of the Orbi being an AP mode and reconnected the ISP modem but this didn't work as i couldn't connect to the orbi via an ethernet cable to get the adminsitration page to change the RBR 50 into AP mode. All i got was a page directing me to the Netgear Orbi app.

 

1/ Can someone assist with the HTTPS issue so i can have the Orbi plugged direct into NBN connection so i dont have to use the ISP router/ modem

 

2/ If the above cannot be done so i can get full features of the Orbi by updating firmware then how can i get my Orbi back into AP mode 

 

 

Appreciate any assistance that can be provided.

 

regards,

 

Steve 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 6
FURRYe38
Guru

Re: Cant access AP mode on Netgear Orbi RBR50

When you see the page about using the Orbi app, scroll down to the bottom of that page and look for a link that says I don't have the app. This will start the web browser based setup wizard. 

 

https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

Message 2 of 6
buchi4061
Aspirant

Re: Cant access AP mode on Netgear Orbi RBR50

HI Fluffye38- Thank you I was able to get into the webpage and adjust to AP mode.

 

One last question. I did a speed test and i am now getting the speeds that i previously had with the ISP router as well as with the Orbi now before i place this in AP mode  ..what is the best advice ? Is it to keep the orbi as is connected to router or to make it into AP mode? Would there be any conflict with the other ISP router  if i just keep the Orbi as is and not in AP mode?

 

I know if i put the Orbi into AP mode then i cant use the APP as a downside. So no firmware updates?

 

Also  just to let you know i have 2 sateleittes both are upstairs in 2 storey home and the Orbi router is downstairs next to the ISP router

 

To get the best performace what should i do ? AP mode or leave as is with 2 SSID in the same household

 

Appreciate the advice.

 

Thanks ...Steve 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 6
FURRYe38
Guru

Re: Cant access AP mode on Netgear Orbi RBR50


@buchi4061 wrote:

HI Fluffye38- Thank you I was able to get into the webpage and adjust to AP mode.

 

One last question. I did a speed test and i am now getting the speeds that i previously had with the ISP router as well as with the Orbi now before i place this in AP mode  ..what is the best advice ? Is it to keep the orbi as is connected to router or to make it into AP mode? Would there be any conflict with the other ISP router  if i just keep the Orbi as is and not in AP mode?

Keeping in AP mode would be recommended. 

 

I know if i put the Orbi into AP mode then i cant use the APP as a downside. So no firmware updates?

 

Also  just to let you know i have 2 sateleittes both are upstairs in 2 storey home and the Orbi router is downstairs next to the ISP router

30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

To get the best performace what should i do ? AP mode or leave as is with 2 SSID in the same household

I would turn OFF the ISP Modems wifi radios to reduce wifi noise and interferences between the modem and orbi systems wifi. You only need the Orbi wifi to connect too. 

 

 

Message 4 of 6
buchi4061
Aspirant

Re: Cant access AP mode on Netgear Orbi RBR50

Thank you for your advice it's very much appreciated.

I will go ahead and turn off the wifi radios onnthe ISP router to avoid any conflict.

Thanks Steve
Message 5 of 6
FURRYe38
Guru

Re: Cant access AP mode on Netgear Orbi RBR50

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1186 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series