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Forum Discussion

dstranathan's avatar
dstranathan
Apprentice
Jun 14, 2018

Cant unblock a device

I bought a brand new Orbi CBK40 system (CBR40 router/modem combo and a RBS20 satellite).   I blocked ("paused") an iPhone X (iOS 11.4) for a couple of days on my Orbi network.   Once I unbloc...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 16, 2018

I just tried this with my iPhone 6sP, the Orbi app, and my laptop i'm currently using to type here in the forum. I was able to block the laptop. I then ran a ping test from the LT to the routers IP address, no responce. I then unpaused the LT, then ran ping test again and got response from the router. And posted this responce to your thread from same LT.

 

  • dstranathan's avatar
    dstranathan
    Apprentice
    Jun 17, 2018

    No idea what happened, but today the iPhone is back on the Orbi's WLAN, and I can see it from the Orbi iOS app again. Took a few days, but it is 'magically' back online and able to route out to the Internet.