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Forum Discussion
Framor
Aug 26, 2019Aspirant
Change Orbi Router to 2.4G vs. 5G
I have an Orbi router with 2 satellites, I want to only us 2.4G since some of my connected devices cannot use 5G, but my Orbi seems to be broadcasting in 5G although 1 of 2 of my satellites says 2G. ...
Framor
Aug 27, 2019Aspirant
I appreciate the information, however, I can’t find options in the ORBI app to make changes. I didn’t change my satellite router settings to only broadcast in 2.4Ghz, then reinstalled Orbi router and satellites. Needless to say, one of the Orbi satellites says 5Ghz, while the other one says 2.4Ghz. My SONOS system still will not connect since it sees the WIFI as 5Ghz...the Orbi app doesn’t give me options to make the change, I don’t know of any other way to control the Orbi router other than the app.
FURRYe38
Aug 27, 2019Guru - Experienced User
You have to log in to the RBRs web page using a PC and web browser to make changes to the RBR. I would turn OFF The RBSs while you do this and get the device connected. Once it's connected and all setup, re-enabled the 5G SSID name and then turn on the RBS's.