NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
alokeprasad
Oct 27, 2023Mentor
Connect directly to satellites via web interface.
I can see the satellites as connected in the web interface of the router: However, the firmware update (in Administration) page of the router does not show the two satellites even after a long...
- Oct 30, 2023
The problems with the satellite connection and access was solved by unplugging the ethernet cables from the back of the satellites. That made the wireless connection between the RBR and the 2 RBS's unstable. The automatic updates through the web (or iOS app) did not detect the availability of the "new" firmware 8 moths after the release of the firmware.
That said, folks should bring the satellites one at a time into the same room as the RBR, reset the satellites and manually update the firmware using the downloaded .IMG files.
FURRYe38
Oct 27, 2023Guru - Experienced User
After the power cycle, don't use the RBR to check the FW status. Just go directly to the RBS web page using the assigned IP address.
alokeprasad
Oct 27, 2023Mentor
Update:
I brought the 2 satellites to the same room as the RBR50.
Powered on one satellite, reset it using the pin, reconnected it to the RBR, updated the satellite's firmware manually using the .img file.
Rebooted the satellite, it connects to RBR with a "Good" signal (magenta solid light). Moved the satellite to its usual loaction (call in "Up")
Repeat this for the second satellite, Moved it to its usual location (call it "Down").
Updated the firmware of the router manually using the .img file. On reboot, both satellites are connected to the router with "Good" backhaul. Here is the screenshot of that state:
I'll report here if this remains stable...
Thx. for your help!!
Aloke
PS: it is still odd that the firmware checks reported "No new firmware" 8 months after it came out..
- FURRYe38Oct 29, 2023Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡- alokeprasadOct 30, 2023Mentor
The problems with the satellite connection and access was solved by unplugging the ethernet cables from the back of the satellites. That made the wireless connection between the RBR and the 2 RBS's unstable. The automatic updates through the web (or iOS app) did not detect the availability of the "new" firmware 8 moths after the release of the firmware.
That said, folks should bring the satellites one at a time into the same room as the RBR, reset the satellites and manually update the firmware using the downloaded .IMG files.- FURRYe38Oct 30, 2023Guru - Experienced User
Glad you got it working. Enjoy.