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Forum Discussion
Divamatrix
Oct 09, 2019Tutor
Connected Devices showing up as wrong device
This may seem nitpicky but it's driving me crazy! With upwards of 30 devices on my network, I have them all named and set up with the proper identifier type...i.e. smartphone, camera, etc. The problem...
CrimpOn
Oct 09, 2019Guru - Experienced User
Please excuse the rant ("It's that f**king APP again"). I have no explanation. The only thing I can suggest is to look at the Orbi web interface, "Attached Devices" page. What does that show?
I have other network applications (Fing is one) that allow me to input "descriptions" for devices, and store the description on my smartphone. When I bring up Fing on my tablet, it has no knowledge of what is on the phone, until I go through the whole process again.
So, where the heck does the Orbi "app" store these descriptions? Is it on the Orbi app device? On the Orbi router? Somewhere in the Netgear cloud? I have no idea.
I also recall that there was a post within the past month reporting that defining devices was not working. I believe the final suggestion was to do the dreaded "factory reset" on the router. The Orbi firmware is programs. (I programmed for a living.) One poorly written "pointer" can result in random destruction that manifests in strange ways. Almost impossible to find.
Wow. That may not have helped, but I feel better!