Re: Connected (no internet access)?!?

Silk82 · ‎2020-04-27

I just did a factory reset and updated both router and satellite to the new 2.5.1.16 firmware.

Im still having issues with the internet, it suddenly goes offline.
See picture, this is my phone. This happens to all 3 phones we have in this home.

When I get this error the internet apparently works on other devices, like PS4 where my kid plays low.

What could cause this?

Netgear armor and circle is disabled. I havent touched any other settings yet.

FURRYe38 · ‎2020-04-27

Lets continue to post here:

https://community.netgear.com/t5/Orbi/Update-Orbi-satellite-offline-through-computer/td-p/1901778/ju...

BigRune · ‎2020-04-27

You had the same problems before reset and upgrade?

Silk82 · ‎2020-04-30

Yes, something is wrong with the RBS. Ive done some more testing now. Not sure whats going on, but internet goes offline from time to time when RBS is added as satellite. Ive done up/downgrades of fw. Factory resets, nothing helps.

Plesse check new post/link as posted above.

Retired_Member · ‎2020-04-30

or maybe post here:

https://community.netgear.com/t5/Orbi/2-5-1-16-Results-Only/m-p/1904905#M90740