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Forum Discussion
GinaFitz
Aug 13, 2017Aspirant
Connecting Orbi to iAquaLink pool system
I am unable to connect my iAquaLink system to the Orbi network. I get as far as selecting the network and putting in my password. It just drops the network. I understand that the iAquaLink can only wo...
Chuck_M
Feb 12, 2019Mentor
Has this device EVER worked with Orbi?
Can you tell us your Orbi firmware version? This might be something that the beta firmware has resolved.
Can you describe what the rest of your network looks like? (e.g. what hardware is upstream of the pool and/or your mobile device?)
And finally what is the make/model of your cable modem?
If all other potential causes arent there...
In this case, I would try lowering the power of the 5G network to 25% -- forcing the Iphone to the 2.4g network by the pool and then trying a setup with your phone near your pool equiment. Then increase the 5g power back to normal.
silver123
Feb 12, 2019Aspirant
The iphone can be on cellular, and the orbi will still kick the iaqualink off the network, it's not related to the phone's connection it has something to do witht he orbi.
Does the orbi try to make connections move to 5g under specific parameters, if it does that would explain why 2.4 devices lose connection? Not sure how to phrase that with appropriate verbiage