Connecting Orbi to iAquaLink pool system

This looks good. I think you should have it enabled if both your ISP supports it and the ISP router has it enabled.

Any change on the behavior of the connection to the iaqualink after this change? :)

Have you also checked your Orbi app access and if it really has the same behavior?

Using the orbi app I can see my roomba is connected to the sattelite 2.4ghz and it shows 52Mbps with the same signal strength indicated as the iaqualink also connected to the sattelite it's only at 2Mbps even though when I speed test it outside by the iaqualink I'm seeing 25Mbps....My maximum bandwidth is 25 so I'm not sure how the "link rate" in the orbi app exceeds that

ekhalil I edited the response as you posted, yes I can access the orbi app always it's stable, and then I posted another response just about some info I noticed on the app.

Due to the nature of the disconnect it may take an hour or more for me to know if it get's kicked off, sometimes it happens immediately.

ekhalil just booted me off, took, about 2 minutes

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silver123 wrote:

Using the orbi app I can see my roomba is connected to the sattelite 2.4ghz and it shows 52Mbps with the same signal strength indicated as the iaqualink also connected to the sattelite it's only at 2Mbps even though when I speed test it outside by the iaqualink I'm seeing 25Mbps....My maximum bandwidth is 25 so I'm not sure how the "link rate" in the orbi app exceeds that

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The link rate shown by Orbi has nothing to do with your maximum internet speed. It just gives you an indication of:

1. The link quality between Orbi and the device
2. The capability of the device

Hey silly question... have you rebooted your pool network gear lately?

It's been rebooted several times today as I change the connection from the nighthawk back to the orbi and what not.

The pool controller manufacturer said up front they have issues with orbi and other mesh systems because their product only works on 2.4Ghz and only on 802.11b, I'm not sure if I have mentioned that specifically but not sure if that really points you in any direction.

Also just to re-itterate, when I plugged my nighthawk into the orbi, (nighthawk set to 2.4Ghz only, it was stable, this before changing the uverse router into the dmz+ before turning on ipv6, and at that point it was Router (att) ON router (orbi) on router (nighthawk) yet even with all those things that are not really "correct" it was a stable connection.

Again not sure if that helps

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silver123 wrote:

........

Also just to re-itterate, when I plugged my nighthawk into the orbi, (nighthawk set to 2.4Ghz only, it was stable, this before changing the uverse router into the dmz+ before turning on ipv6, and at that point it was Router (att) ON router (orbi) on router (nighthawk) yet even with all those things that are not really "correct" it was a stable connection.

.......

 

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Ok, let's test if it's the common SSID that causes the issue. Let's -temporarly- switch off the 5 GHz band and see if the iaqualink will feel better then. :)

Please follow the following procedure to turn the 5 GHz band off:

• From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
• Enter admin as user name and your router’s management password
• Tick "Enable Telnet" option
• Use Telnet from your computer to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
• Enter the command:
  • root@RBR50:/# ip link set down dev ath1
• Now you should only have 2.4 GHz band in the router. Is the iaqualink close to the router? if not then you need to repeat the procedure in the satellite to which the iaqualink is connected to or otherwise switch off the satellites during your testing.
• When you want to turn on the 5 GHz band again please use the follwong command:

  • root@RBR50:/# ip link set up dev ath1

    
     

***edit*** did a better job googling and got it to work, but not sure how to get the IP address of the sattelite

Also the aqualink is connected to my sattelite so I'm not sure how I would telnet to the sattelite versus the main router (maybe by typing in it's ip address? ) I don't know it's ip address so how do I find it?

To enable telnet in Windows follow the steps here: http://www.techerator.com/2010/07/how-to-enable-the-telnet-client-in-windows-7/

Maybe you have done that already! :)

I did: when I type in root@RBR50:/# ip link set down dev ath1 it says

root@RBR50:/# not found

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silver123 wrote:

Also the aqualink is connected to my sattelite so I'm not sure how I would telnet to the sattelite versus the main router (maybe by typing in it's ip address? ) I don't know it's ip address so how do I find it?

 

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Please login to the web GUI (orbilogin.com) and go to Attached Devices where you will see the satellites and their IP addresses, please see below:

You can also get the same information from the Orbi app.

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silver123 wrote:

I did: when I type in root@RBR50:/# ip link set down dev ath1 it says

 

root@RBR50:/# not found

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You just need to type in ip link set down dev ath1

Sorry, it's after midnight here and I need to wake up early tomorrow. Please try those things and let's continue discussion tomorrow.

Good night :)

I did the command but nothing changed.

I was wathcing someone's directions on how to seperate the SSID and he said you have to type config commit after so I tried that, then I typed reboot

when it came back online there's still 5g running per the attached devices so i'm not sure what that command did but it didn't turn off the 5g radio

I found this script to enter I changed it to 30,000 which is 8 hours, ( I disconnedted the sattelite first) and so when I went to connect the iaqualink....the Main orbi doesn't reach there so I am powering on the sattelite again and will try to telnet to it, last time I tried it didn't work, but maybe it's because I did not activate the telnet on the correct ip....anyways will continue to try

OK with 30,000 seconds on the clock (LOL) I have the orbi and sattelite operating with 2.4Ghz only, the Iaqualink gave me trouble connecting initially (kept saying cannot connect to the iaquaink network) but finally it worked and it's connected to the satelite  again, now to see if it kicks off over the next 8 hours (I'll be sleeping in 4 hours probably)

31:30 from when I started the timer it disconnected, considering it took me (maybe 1.5 min) to walk outside and re-connect the iaqualink to the orbi) does anyone know if there's some subroutine that occurs every 30 minutes that could be the source of the disconnect?

I googled orbi disconnects every 30 min and found another thread on here, the user made these changes which resolved their problem and it's been 45 minutes since I made the changes and it has not yet disconnected.................yet lol

See attachment

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silver123 wrote:

The pool controller manufacturer said up front they have issues with orbi and other mesh systems because their product only works on 2.4Ghz and only on 802.11b, I'm not sure if I have mentioned that specifically but not sure if that really points you in any direction.

I still think it's worth checking if setting the Orbi wireless security to "WPA-PSK [TKIP] + WPA2-PSK [AES]" helps.

Particularly since the device can only use 802.11b, that's so old now it wouldn't surprise me if all your seeing is device incompatibility with the Qualcomm wireless drivers on the Orbi.

The wireless on the Nighthawk that worked ok is probably a different vendor chipset, possibly Broadcomm, so it will use different wireless drivers that probably have better compatibility with older wireless protocols.

Anyway, try the wireless security setting change, it's not hard to do and shouldn't cause problems for other network devices.

It's been quite a while since but I have sometimes seen erratic behaviour from devices where this security setting was needed for them to work ok.

raven_au Just switched it to that security setting, reestablished connection between iaqualink and the orbi, immedately punted the connection when trying to access the app.

Switched back the security setting and connected back to the AP and solid stable connection.

To recap, what we have tried so far with no luck is the following:

1. Set the ISP router to DMZ+
2. Enable IPv6 in Orbi as it was enabled on ISP router
3. Disable 5 GHz band in Orbi
4. Change security settings to WPA-PSK [TKIP] + WPA2-PSK [AES]

More things to check/test:

1. Change Orbi to AP Mode and make ISP router as main router (remove DMZ+ settings from ISP router).
2. Check the ISP lease time and see if this is related to the periodic dosconnections. As the iaqualink app establishes a VPN through both routers, it can be good to check this:
   1. Can you please check the ISP lesse time (Lease Obtained)under >> ADVANCED >> ADVANCED Home >> INTERNET PORT >> CONNECTION STATUS
   2. Monitor also the Lease Expire and see if this has to do with the disconnections.

Lease obtained 10 min

Lease expires 5 minutes

Can this be changed?

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silver123 wrote:

Lease obtained 10 min

Lease expires 5 minutes

 

Can this be changed?

 

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Orbi is getting the lease from the ATT router. You should be able to change it in the ATT router. If your router is 5268AC then this is how you can change this time according to the router's manual: