Connection issues to 2.4ghz

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Zo18 wrote:
I am having a problem connecting my Traeger Silverton to my ORBI. The traeger says it can only connect to a 2.4ghz. Every time I try and connect my device it connects on 5ghz and it will not work. How can I change my devise to connect to a 2.4ghz?

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We should clear up one issue first.  A device with only a 2.4G WiFi radio cannot connect to a 5G WiFi signal.  That is like saying, "I bought a black and white television, but when I turn it on the programs are in color."  The grill cannot connect to 5G.

Traeger mentions several times that customers may have problems with WiFi having both 2.4G and 5G:

https://www.traegergrills.com/support/wifire-troubleshooting   Apparently, their app is written poorly and requires the phone to be connected at 2.4G while running the initial setup.  (After that, it won't matter.)

A procedure that has worked for many Orbi owners is this:

method has worked for many people on the forum:

• Access the Orbi web interface (http://orbilogin.net) using the admin credentials user "admin" and the Orbi router password (not the WiFi password)
• Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
• Uncheck the box "Broadcast SSID on 5G Channel"
  This will not affect any devices which are currently attached to the Orbi at 5G.
• On the smartphone settings, "forget" the Orbi WiFi
• Search for WiFi networks and select the Orbi WiFi
• Enter the WiF password and connect
• At this point, open the IoT app and go through the steps
• After the device is connected, reverse the steps
  Check the box "Broadcast SSID"
  "Forget Orbi WiFi"
  Search for and connect.

Please give this a try and comment on how it went.