I purchased an Orbi RBK33 about a year ago. It had worked great, until the last two weeks. It is now constantly dropping the internet, and I have to reboot the router to get it back up and running. This happens multiple times a day. Any suggestions on why this is happening and what I can do to prevent it in the future? Thanks in advance for any assistance.
What firmware do you have on it? (and the satellites)
What modem/gateway do you have it connected to? have you tried a simple factory reset and reinstall (not from backup)? maybe an old setting is causing issues.
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
I purchased an Orbi RBK33 about a year ago. It had worked great, until the last two weeks. It is now constantly dropping the internet, and I have to reboot the router to get it back up and running. This happens multiple times a day. Any suggestions on why this is happening and what I can do to prevent it in the future? Thanks in advance for any assistance.
