Having same exact issue. It HAS to be related to the DST change, since DNS was working perfectly well for (I presume) all of us prior to the DST change.
I checked a few other forum posts here in the Netgear Community and no one seems to have a solid answer on this.
My modem (Arris CM8200A) does zero routing, it's just a modem, so it's not a matter of any NTP traffic being blocked or due to a NAT issue.
I took advice of folks in the above reddit thread and on the RBR50 I set NTP manually to the closest nist.gov server, toggled DST on/off, and lastly set DNS servers manually. This did not resolve the issue, and so I had to go around and manually set DNS on our computers and phones.
It seems like this is a recurring issue with Netgear/Orbi. Apparently this has been a problem on multiple firmware versions for a long time.
Users will need to make contact with NG support and let them know what your seeing. For the most part if all troubleshooting has been exhausted, NG needs to be contacted.
Some users have had some luck in setting NTP with other servers, Factory resets or downgrade FW as last resort. Other may have not seen this issue as well.
THANK YOU FOR POSTING THIS! Reddit is dead on with the issues as well.
Seeing this on my rbk50 setup as well. Started Sunday. I thought it was Comcast service or Comcast DNS. Changed to 8.8.8.8 as primary and reoccurs every night and usually a few times a day. Killing me trying to work and kids online school.
I upgraded to V2.7.2.104 in hopes to resolve the issue (not reading this forum first). Had been on previous firmware prior. So both builds seem faulty.
Will try some of the reddit workarounds to see if it can give me some time until this can be fxed. I'm hopeful Netgear will respond here about it. These continuing problems are going to keep pushing us customers to other products.
THANK YOU FOR POSTING THIS! Reddit is dead on with the issues as well.
Seeing this on my rbk50 setup as well. Started Sunday. I thought it was Comcast service or Comcast DNS. Changed to 8.8.8.8 as primary and reoccurs every night and usually a few times a day. Killing me trying to work and kids online school.
I upgraded to V2.7.2.104 in hopes to resolve the issue (not reading this forum first). Had been on previous firmware prior. So both builds seem faulty.
Will try some of the reddit workarounds to see if it can give me some time until this can be fxed. I'm hopeful Netgear will respond here about it. These continuing problems are going to keep pushing us customers to other products.
The issue has been forwarded already to engineers.
If you are willing to work on the issue, please send me a private message by clicking on this link and I will PM you requesting for more information. We appreciate your help working on this issue.
The issue has been forwarded already to engineers.
If you are willing to work on the issue, please send me a private message by clicking on this link and I will PM you requesting for more information. We appreciate your help working on this issue.
Regards, Blanca Community Team
PM Sent. Really do not want to do a factory reset. I know I can just restore from a backup but I am concerned about the satellites not being re-added after the restore. If I can confirm the satellites will work without re-pairing them with the main router, then I'd be OK with a factory reset as a test. Ideally I would like to just have this fixed, though.
The issue has been forwarded already to engineers.
If you are willing to work on the issue, please send me a private message by clicking on this link and I will PM you requesting for more information. We appreciate your help working on this issue.
Regards, Blanca Community Team
PM Sent. Really do not want to do a factory reset. I know I can just restore from a backup but I am concerned about the satellites not being re-added after the restore. If I can confirm the satellites will work without re-pairing them with the main router, then I'd be OK with a factory reset as a test. Ideally I would like to just have this fixed, though.
Great...please let the NG moderators help with your problem
The RBS will re-sync to the RBR if you use same SSID name and PW if you reset the RBR.
I use three satellites and only one of them re-synced with the RBR after the factory reset & restore the config backup. Had to factory reset and re-add the other two. Kind of a pain since one of them was in the ceiling of our detached garage.
One thing to try before a reset, try a power cycle for the one in the garage. Power OFF for 15 seconds then back on to see if it will reconnect on it's own. Sometimes thats all thats needed on the RBS.
The RBS will re-sync to the RBR if you use same SSID name and PW if you reset the RBR.
I use three satellites and only one of them re-synced with the RBR after the factory reset & restore the config backup. Had to factory reset and re-add the other two. Kind of a pain since one of them was in the ceiling of our detached garage.
I have the RBR10 - (RBK13) 3 pack from Costco, a Router and two satellites (Orbi).
Same issue, my laptop and phones won't stay on the network, constantly rebooting the router, laptop says DNS issues. will hope to be able to manually reset the DST.
Try DST and if your using Traffic Meter, disable that first off. Then re-enable DST. Also try a different time server as well. time.nist.gov as a suggestion.
I have the RBR10 - (RBK13) 3 pack from Costco, a Router and two satellites (Orbi).
Same issue, my laptop and phones won't stay on the network, constantly rebooting the router, laptop says DNS issues. will hope to be able to manually reset the DST.
I'm really not sure why, but when I go to orbilogin.com, I am not able to login? What am I doing wrong? I'm sorry but this is the most frustrating issue I have ever encountered!
Whatever Netgear/Orbi is doing it's really screwing up logging into the router with a web browser. For me when I log on to router the pages are totally jumbled & unusable & I'm using an older FW version (2.5.1.16). I tried logging in with Chrome or Edge on Windows 10 with the same result. This happened even after clearing browser's data
When I tried logging into router several weeks ago, there was no issue. Netgear staff should stop reading the Consumer Report's reviews & fix the damn problems.
