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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Delayed Reaction

Retired_Member
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Delayed Reaction

How is it possible to not experience any problems with a auto-updated firmware (2.0...18) that probably took place last month, to where problems (disconnect/reboot) show up several weeks later as in this week?

 

I've not made any changes to my system, but since Friday the router goes pink (sats no change) but the wifi goes out.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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Retired_Member
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Re: Delayed Reaction

...well at any rate I called Netgear support.  After being passed off 3 times, I spoke with a person who walked me through the update (backwards) process.  Not bad.  There were times I had to repeat my question and it does require patience.  Now I'm back to 2.0...so we'll see.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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