Deleted device

[craigawright]

I have an Orbi RBK 50 with firmware up to date. I mistakenly deleted a cell phone and after restarts on both phone and Orbi the phone is not being recognized. Is there a fix for this? Tha ks in advance.

[CrimpOn · Accepted solution]

This sounds like the Orbi web interface is the solution.

http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf 

Page 18 describes how to log in.

Page 47 describes Access Control.

[CrimpOn]

Deleted from where?

When Access Control is enabled on the Orbi router, there is a choice to Allow or Deny "new devices" ability to connect.

This feature is only accessible using the web interface.

Can you check whether it is ON or OFF?

[craigawright]

I mistakenly deleted my wife's cell phone from the Orbi app. Rebooted both Orbi and cell phone. Cell phone shows "no internet" after deleting.

[CrimpOn · Accepted solution]

This sounds like the Orbi web interface is the solution.

http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf 

Page 18 describes how to log in.

Page 47 describes Access Control.

[craigawright]

Thanks, I'll give it a try!!

[craigawright]

Thanks for your help! Access control information did the trick!!! Have a great day and thanks again!!