NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ronothan's avatar
Jul 14, 2022

Device connecting to wrong satellite

I have an Orbi RBR500 with three satellites (all RBS50). Some of my devices are connecting to satellites that are really far away, when instead they should be connecting to a much closer one that is several meters away. Is there a way I can force or help this to happen?

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    The only option you have is to get the device to disconnect from WiFi and then connect again from scratch.

    (a television, for example, does not actually turn "off" when the remote is used to stop watching.  It must be 'alive' if it will recognize the remote power button to turn back on.)

     

    Usually a power cycle will make this happen.