NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Devices get stuck connected to Orbi in 2.4 GHz mode
Wondering if people are running into the same issue. Background: 2 story house. Orbi router in downstairs office. Satelitte upstairs. After a bit of testing, I was able to find a location for...
Any resolution to the 2.4Ghz band hang ups? I have the same problem where the 2.4Ghz gets stuck and won't switch over. I just updated the firmware to 1.3.0.26 and it still doesn't work very well. I updated my internet to fiber a month ago and my router had to be moved to the middle of the house. The Orbi seemed a great fit to solve the problem of not getting fast service to the other end of the house. I am a little disapointed that you cannot even chose which band you would like to use. My old router (Apple Air Port Extreme) would allow you to pick which band you wanted. I would typically just ignore the 2.4Ghz band. Any other advice or thoughts on ignoring or fixing the hand holding issue of the 2.4Ghz band? Equipment: Iphones, Mac, Ipads, and two Windows 10 laptops. Typical speeds: 100 Mbps Down and 50 Mbps Up when on 5Ghz. Crap shoot with 2.4Ghz.
Thanks!
Hello Solty1977
No way to pick which band it will connect to on orbi but I know in some devices you can disable the 2.4ghz so it will only connect to 5ghz networks you may want to check the wireless settings on your mobile devices and Pcs.
DarrenM