Wondering if people are running into the same issue.

Background: 2 story house. Orbi router in downstairs office. Satelitte upstairs.

After a bit of testing, I was able to find a location for the satellite that seems to ensure that devices in upstairs rooms connect to the satellite and devices downstairs connect to the router. To verify, I used the 'Attached Devices' page, moved around the rooms upstairs checked whether the device connected to the satellite or router. All was good.

Once I had found the satellite location, I 'forgot' and rejoined the Wi-Fi network on our 2 iPhones and the laptop in the upstairs office. Did several tests with the Speedtest app, and I was getting 175 Mbps down everywhere. Awesome.

Then this morning, I ran a test again (call me paranoid :smileyhappy:), and now the iPhones were getting 45Mbps down, and the laptop 95 Mbps. Note that the laptop had not moved an inch, although it had been powered down the day before. I checked 'Attached Devices' and yep, they were all connected to the satellite, which is sitting out in the hallway, no more than 25 feet away. So the laptop, when powered up, connected in 2.4GHz mode???

I did a 'forget' and rejoin on the iPhones - that fixed those guys. Did the same on the laptop (running Windows 10), but nope, that didn't fix it. Rebooted the laptop and that fixed it.

I am a bit stumped as to why this is happening? Makes zero sense. The 2 iPhones and laptop were connected using the 5 GHz band just fine yesterday in any of the upstairs rooms. I did notice some issues when we were hanging out in the upstairs bonus room where the iPhones would switch between the 2.4 and 5 Ghz bands, but after a bit they settled down. When I went to bed, I checked, and yep, used 5 Ghz. Didn't turn off the phones, or take them downstairs. But as pointed out above, this morning they were all connected to 2.4 and stayed there. Even as I moved to a room basically right next to the satellite.

Forum Discussion

Devices get stuck connected to Orbi in 2.4 GHz mode