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Forum Discussion
XBond
Oct 09, 2016Apprentice
Devices get stuck connected to Orbi in 2.4 GHz mode
Wondering if people are running into the same issue. Background: 2 story house. Orbi router in downstairs office. Satelitte upstairs. After a bit of testing, I was able to find a location for...
DarrenM
May 11, 2017Sr. NETGEAR Moderator
Hello thebiggestapple
I have sent you a PM
DarrenM
Bobacker
Aug 04, 2017Aspirant
DarrenM, can you also send me a PM in this respect? Running against the same issue
- DarrenMAug 07, 2017Sr. NETGEAR Moderator
Hello bobacker
That was back in may when we were testing beta firmware. Can you describe the issue you are having?
DarrenM
- BobackerAug 08, 2017AspirantHi DarrenM,
First of all. Tanks for your help. The issue that I have is that, for example, my MacBookAir is first connected to the 5ghz network and automatically switches to the 2.4ghz network. I'm only able to connect to the 5ghz network by switching on and off the WiFi on the MacBook.
Is it possible to only connect to the 5ghz network?- peteytestingAug 08, 2017Hero
unfortunatly not with apple devices , but dropping back to 2.4 gig does suggest you nay be ether to far away or to close to the router