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Orbi WiFi 7 RBE973
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Re: Devices not correctly listed

xenon77
Aspirant

Devices not correctly listed

Hi Community

 

i have an issue in IOS Orbi App since i moved to Router Mode.

My devices are not listed correctly all the time. IP in place of MAC, MAC in place of 2.4Ghz etc ... this is a mess

 

please check the screenshot

 

Can you please help ?

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 9
pablohoney
Luminary

Re: Devices not correctly listed

Yes, it’s a mess alright since the latest firmware update. I’ve logged in remotely just there using the iOS app and it is showing zero devices listed even though there is a satellite connected and the internet is showing as available and I can log into my Ring cameras/doorbell remotely over cellular data.
Message 2 of 9
xenon77
Aspirant

Re: Devices not correctly listed

I was thinking about hard resetting the Orbi Router
Not sure about the result .

Is there a risk ?
Message 3 of 9
FURRYe38
Guru

Re: Devices not correctly listed

There some problems that NG is aware of surrounding the devices and how they are being listed. Do a backup configuration to file then try a reset and setup from scratch to see if anything changes. If not, re-apply the back up and you'll be back to where you started. 

 


@xenon77 wrote:
I was thinking about hard resetting the Orbi Router
Not sure about the result .

Is there a risk ?

 

Message 4 of 9
Retired_Member
Not applicable

Re: Devices not correctly listed


@xenon77 wrote:

Hi Community

 

i have an issue in IOS Orbi App since i moved to Router Mode.

My devices are not listed correctly all the time. IP in place of MAC, MAC in place of 2.4Ghz etc ... this is a mess

 

please check the screenshot

 

The app is NOT recommedned.  What firmware are you sing?

 

 

 

 

 

Can you please help ?

 

 


 

Message 5 of 9
Browning421
Aspirant

Re: Devices not correctly listed

Device Manager displays a list of all devices that are installed on a Windows XP-based computer. When you view device information in Device Manager, you may see a device listed as Unknown Device next to a yellow question mark upsers

Message 6 of 9
xenon77
Aspirant

Re: Devices not correctly listed

i am using the latest Firmware V2.3.5.30

Message 7 of 9
Retired_Member
Not applicable

Re: Devices not correctly listed


@xenon77 wrote:

i am using the latest Firmware V2.3.5.30


Initially there were reported problems with V2.3.5.30.  

 

My advice, if your system is basically working, forget about it.  Don't get to spun up about a UI shortcoming.

Message 8 of 9
xenon77
Aspirant

Re: Devices not correctly listed

This device list is not s feature

I switched to Router mode to be able to block connection device by device and to check all devices connected on my network from security perspective

So this is very important to me that it works

Is there any workaround?
Message 9 of 9
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