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Forum Discussion
lgrip
Sep 21, 2018Aspirant
Disable 5 GHz Oribi RBR53
Model RBK53 Orbi Router with 2 satellites, Firmware V2.1.4.16 with a computer running Windows 10. I have a RBK53 Orbi router. I have a new device which I need to connect to the router. The new devic...
lgrip
Sep 24, 2018Aspirant
I understand that the Ambient Weather should connect to 2.4 GHz and not see the 5 GHz. But, I have attempted to connect the Ambient Weather and it will not connect. I have Disabled 5 GHz SSID broadcast, and reduced the power of the 5GHz to 25%. The Ambient weather will still not connect. I wish that Netgear Inc. would respond and help with this issue, How to Temporally Disable the 5GHz .
michaelkenward
Sep 24, 2018Guru - Experienced User
lgrip wrote:
But, I have attempted to connect the Ambient Weather and it will not connect.
The Orbi is doing what it is supposed to do. As FURRYe38 suggests, your problem is with the Ambient Weather device. Talk to the people who made it.
Ambient Weather is incompetent if it insists that people disable 5 GHz. I have never seen that sort of requirement mentioned here before. That is not how the world works. Ambient's kit should fit in with the rest of the universe.
lgrip wrote:
I wish that Netgear Inc. would respond and help with this issue...
This is not the official support channel for Netgear. It is a user-to-user forum.
I wonder if you are barking up the wrong tree. I visited the Ambient site and found this:
Cannot connect to 2.4 GHz band and unable to turn 5 GHz band off. | Ambient Weather Help Center
It says nothing about disabling 5 GHz.