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Forum Discussion
Disable 5GHz
Hi, I an Orbi Tri-Band Mesh WiFi System 3 Gbps model # RBR50V2. One band is 2.4 GHz and the other two bands are 5GHz. I can’t set-up a Netatmo Smart Video Doorbell with my iPhone. The doorbell is ...
Log into the Orbi web interface (http://orbilogin.net)
Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
Uncheck the box, "Broadcast SSID on 5G"
Click "Apply"
All devices that are currently connected to the Orbi will remain connected.
On the smartphone, go to wireless settings and "forget" the Orbi SSID
Search for available WiFi networks. Select the Orbi WiFi. Enter the password. and connect.
If you are curious about whether the smartphone is actually connected at 2.4G, you have to wait a few minutes, because the "Attached Devices" display takes a while to update.
Open the app and set up the 2.4G device.
Once the device is connected and working as it should, reverse the steps.
Check the "Broadcast" box and click "Apply"
"Forget" the Orbi WiFi. Search. Enter password. Connect.
Be aware that there seems to be a time limit with some iOS or Android devices that will connect to the 2.4Ghz radio for a short period of time before changing automatically to the 5Ghz SSID, even though it's been hidden. The SSID is hidden only, thus the signal is still present. So you might want to also change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
Sanden wrote:Hi,
I an Orbi Tri-Band Mesh WiFi System 3 Gbps model # RBR50V2. One band is 2.4 GHz and the other two bands are 5GHz. I can’t set-up a Netatmo Smart Video Doorbell with my iPhone. The doorbell is not compatible with 5GHz networks but only can connect to a 2.4 GHz network. Is it possible to disable the 5GHz bands and only have the 2.4 GHz band active to allow set-up of the video doorbell? If video doorbell can be added, how to I disable the 5GHz on my router? Can the 5GHz bands be reactivated once the doorbell is added?
Thank you for your help!
Hi,
Thank you for your suggestions. When I go to Advanced Wireless Settings I don't see "Broadcast SSID or 5G". I see the following:
Name (SSID)
2.4GHz Channel Auto
5GHz Channel 48
What do you recommend?
Sanden wrote:Thank you for your suggestions. When I go to Advanced Wireless Settings I don't see "Broadcast SSID or 5G". I see the following:
Name (SSID)
2.4GHz Channel Auto
5GHz Channel 48
That is the Wireless Setting under "Setup".
At the bottom of the menu is Advanced Setup. Broadcast SSID is a check box on the menu Wireless Settings under Advanced Setup.
No clue why Netgear did it this way.
So you don't see these check boxes anywhere?
Hi,
Thank you again for your direction! I'm a tech novice and your screen shot was most helpful. I will try later to continue through the steps you outlined.
:smileywink:
Hi,
On my iPhoneSE, do I go to Settings and select Wi-Fi? Once I open Wi-Fi do I close the Wi-Fi name that is connected to the Orbi router? Then I go back and reactivate the name of the Wi-Fi connected with the Orbi router? I'm not sure what you mean "forget" the Orbi SSID? Thank you!
Sanden wrote:On my iPhoneSE, do I go to Settings and select Wi-Fi? Once I open Wi-Fi do I close the Wi-Fi name that is connected to the Orbi router? Then I go back and reactivate the name of the Wi-Fi connected with the Orbi router? I'm not sure what you mean "forget" the Orbi SSID? Thank you!
Found this: https://support.apple.com/en-us/HT208941
I thought I was stuck in the nightmare of 2.7.2.104 (upgraded yesterday, then lost internet). Now, it's just Orbi hell... After downgrading to 2.7.2.102 AND doing a factory reset, the nightmare continues. Here is what my Advanced --> Setup --> Wireless Setup screen looks like:
FURRYe38 any ideas?
Until the mods approve my screenshot, here's the text of my screen:
Wireless Settings
Wireless Network
Name (SSID): bellhome
2.4GHz Channel: Auto
5GHz Channel: 48
Security Options WPA2-PSK [AES]Security Options (WPA2-PSK)
Password (Network Key): •••••••••••••••• (8-63 characters or 64 hex digits)Which is *exactly* like the Basic Wireless Settings screen:smileysad: Anyone else seeing this?
