Disable SIP ALG LBR20

[lrizos]

Tried to disable SIP ALG but when third party software checks it is still enabled even thought Router shows it is disabled. 

Anyone have the same problem and a solution?

Netgear Technical Help is useless. level 2 technician was on no assistance reading the manual and telling me what it says. 

I look forward to hearding from you

Regards

Leon

[Blanca_O]

Hi @lrizos

Welcome to NETGEAR Community!

May we please know the name of the software used to check the SIP ALG status?

Kindly provide the device SKU (e.g. LBR20-1USNAS). 

What is the firmware version?

Please describe your network setup (ISP, devices connected)

Regards,
Blanca
Community Team

[lrizos]

I no longer have it. 

I could not wait for a reply and returned it and got a refund. 

The service I recevied from Netgear was below standard and not what I had been used to. 

Regards

Leon