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Orbi WiFi 7 RBE973
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Disney Circle installed on Orbi Router-Passcode Problems

vannar
Aspirant

Disney Circle installed on Orbi Router-Passcode Problems

I have an orbi router with Disney circle installed on it. I use to be able to login to my Disney circle account on my iPhone.

Now my passcode is not working and when I ask for it to be sent to me, I am not recovering the text.

I would appreciate some help.

Thanks
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System, RBS40| Orbi AC2200 Tri-band WiFi (Add-on Satellite)
Message 1 of 8
FURRYe38
Guru

Re: Disney Circle installed on Orbi Router-Passcode Problems

I would post about this here:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle


@vannar wrote:
I have an orbi router with Disney circle installed on it. I use to be able to login to my Disney circle account on my iPhone.

Now my passcode is not working and when I ask for it to be sent to me, I am not recovering the text.

I would appreciate some help.

Thanks

 

Message 2 of 8
vannar
Aspirant

Re: Disney Circle installed on Orbi Router-Passcode Problems

Than you for your response, but I have read over several threads and tried everything I can do on my end to fix it.

It seems like most people fix this issue by having a moderator help them and get the passcode from the server.

Thanks again!!
Message 3 of 8
FURRYe38
Guru

Re: Disney Circle installed on Orbi Router-Passcode Problems

Please post there and I'm sure someone will help you there. 

Message 4 of 8
Blanca_O
NETGEAR Moderator

Re: Disney Circle installed on Orbi Router-Passcode Problems

Hi @vannar

 

Please check your inbox. 

 

Regards, 
Blanca 
Community Team

Message 5 of 8
armandobesa
Aspirant

Re: Disney Circle installed on Orbi Router-Passcode Problems

Same issue here. Tried to verify through passcode but always failed. I kept resending and same code keeps failing?
Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 6 of 8
FURRYe38
Guru

Re: Disney Circle installed on Orbi Router-Passcode Problems

Please post about this in the Circle forum:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

 

Thank you. 


@armandobesa wrote:
Same issue here. Tried to verify through passcode but always failed. I kept resending and same code keeps failing?

 

Message 7 of 8
Blanca_O
NETGEAR Moderator

Re: Disney Circle installed on Orbi Router-Passcode Problems

Hi @armandobesa

 

Please PM me your name, email address associated to Disney circle, phone number and device serial number. 

 

Regards, 
Blanca 
Community Team

Message 8 of 8
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