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Forum Discussion
Dortmonster
Aug 14, 2020Initiate
Disney+ Won't Stream Through Orbi Router
I just reasontly lost the ability to stream Disney+ through my Orbi router. All other streaming services (Netflix, AmazonPrime Video, etc.) all work. If I switch off the Orbi router to my regular c...
FURRYe38
Dec 20, 2020Guru - Experienced User
Try this for only a few minutes, put the IP address of the console into the RBRs DMZ. Save and apply. Then try Disney. Disable DMZ after testing.
billasch
Dec 20, 2020Guide
When you say IP address of the console, I am not sure what you mean. When I said Console, I was referring to hitting F12 in Chrome. I think that is actually "Developer Tools". I should have been more specific, my bad
- FURRYe38Dec 20, 2020Guru - Experienced User
Ok, so the device that has Disney on it, put that devices IP address into the DMZ on the RBR and see what happens.
- billaschDec 20, 2020Guide
OK...here's the deal, we can close this. And I would like to thank for you for help.
I have dug all over the Interwebz and it seems that Disney blocked a lot of IP Addresses over the last year. I chatted with them online and they were able to unblock the IP.
It was NOT the Orbi!!!
Again, thanks for all your help. - MstrbigDec 20, 2020Master
I was just getting ready to tell you the same thing. Glad to hear you found the solution. Please mark your findings as the solution?
- FURRYe38Dec 21, 2020Guru - Experienced User
So put your PC's IP address into the DMZ on the RBR...
- FURRYe38Dec 21, 2020Guru - Experienced User
Your not getting to this log in screen?
- billaschDec 21, 2020Guide
FURRYe38 wrote:Your not getting to this log in screen?
I wasn't even able to sign up for the service before I fixed it.
Basically, sometime last year Disney started blocking IP addresses. I called them and had them unblock mine, then I was able to get it to work.
To give you an idea of what I was experiencing, here were the steps I took:1) Navigate to https://www.disneyplus.com
2) Select "Get All Three"
3) Enter e-mail and hit enter
4) create password and hit enter
5) ...the site refused to load...
I brought up Chrome developer tools and noticed a lot of 403 and 499 errors. Searching online and consulting with some software developer friends confirmed my suspicion that Disney was blocking internet traffic from my IP. They did a LOT of this last year when people were stealing their service.
I called Disney and they unblocked it. It worked immediately. I was then able to proceed with my subscription and the service works well. - FURRYe38Dec 21, 2020Guru - Experienced User
AH cool Glad it wasn't Orbi.
Enjoy.
- FURRYe38Dec 21, 2020Guru - Experienced User
Select the Solution button seen in this thread.
- FURRYe38Dec 21, 2020Guru - Experienced User
Oops. the OP will have to mark the Solution button. Hopefully they will come back and confirm it.