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growathome's avatar
growathome
Aspirant
May 25, 2019
Solved

Does the Orbi Mini Router RBR40 offer a 2.4GHz option

Does the Orbi Mini Router RBR40 support 2.4GHz? I'm trying to connect a Wyze Pan Cam to multiple devices that are all running on my Orbi router. The camera requires 2.4Ghz and won't run on 5Ghz, but ...
  • CrimpOn's avatar
    May 25, 2019

    growathome wrote:

    Does the Orbi Mini Router RBR40 support 2.4GHz? I'm trying to connect a Wyze Pan Cam to multiple devices that are all running on my Orbi router. The camera requires 2.4Ghz and won't run on 5Ghz, but none of my devices seem able to find a 2.4GHz connection on this router.


    According to the Wyze Pan Cam setup guide, the customer enters the WiFi name and password into the app, which creates a QR code that is shown to the camera.  (This is very common with security cameras.  It avoids two things: (1) the need for any kind of input capability on the device, and (2) the need for the camera to broadcast its own WiFi SSID temporarily during setup like some smart plugs do.)

    Setup Guide: https://support.wyzecam.com/hc/en-us/articles/360022501071-Wyze-Cam-Setup-Guide

     

    So, the Wyze camera should connect to the Orbi.  And, it will connect at 2.4G because that is the only radio it has.  Communication between the control device (iPhone or Android) and the camera might be through the Wyze cloud service.

     

    Each device connects to Orbi based on what it is capable of and how good the signal is.  Most modern devices support 5G, so it is not surprising that they would prefer to connect at 5G.  When the setup is completed, a look at the Orbi "Attached Devices" should show the camera connected at 2.4G.