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FINALLY got the ORBI not to drop connection!
OK. As some of you know, I have had nothing but disconnects from the Orbi system for the last 2 months (I even exchanged the Orbi system for a new one to ensure I did not get a defective unit). I hav...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I have had many wireless routers from Buffalo, ASUS, Netgear, Dlink, you name it. I have never had to go to a message board or contact the company support team because I have had issues with the routers reliability.
It says a lot to have so many users complaining about the Orbi. If the Orbi is working great for you then that's wonderful, but I don't come to this message board to post a fake user experience. All I want is a dependable product that was advertised to be the best among the competition at the time of my purchase and I am finding out that it is actually one of the worst.
Also the people who seem to think that disabling the default functionality or placing the router in AP mode is a fix, are you serious? I have spent hours/days and have installed multiple firmware upgrades and nothing has changed. So far this product has been a failure. I notice the disconnects more frequently than others because I spend a great deal of my time online because of my job and daily routine. So I am very aware of the quality of the Orbi and it has nothing to do with my devices.
This is also my first time lurking forum for a router that keeps disconnecting and slow speeds.
plz install latest auto update fw and then test
Is there a running log of bugs and user experience issues? This way it would be easier to track in one location versus reading through all the threads. IMHO
