I am now seeing weird issues where the my iPhone is not connecting to the satellite even though I am in the same room as the satellite. Before the fw update moving around the house the iPhone correctly switched (once I had figured out the right placement). Turning off and on Wifi on the iPhone doesn't help. Have to reboot the satellite. Ain't right. Wonder if I can roll back to previous fw. Not sure what the new version really got me except take away a useful feature (advanced page showing where device is connected to and connection issues). 😳
You could try to factory reset the router see if that corrects the issue or you could try to load the old firmware which you can get on the orbi support page and see if its the new firmware causing the issue.
Bought an Orbi last night after a recommendation from a network salesman at BestBuy. He was knowledgable based on his answers to my questions and I trusted that he'd help fix our long running latency issues. The Orbi and his recommendation did not disappoint. Just after 12 hours of usage I'm completely sold on this device. So direct to the point... It's running the default initial firmware. It's working great. Should I update to the latest version or any version in between?
"Don't fix what isn't broke." is something I try to live by when it comes to tech; updated enough other routers in my day that I regreted later.
Unforunately Orbi updated the main router itself overnight to 1.3.0.26. Found out because I woke up to no internet and an Orbi satellite on 1.1.0.16. Had to connect to LTE via my phone in order to download the satellite firmware and updated it manually. After a complete power cycle of my cable modem, I have internet. Anyway to stop Orbi from doing this again?
I'm noticing that the Orbi satellite is reporting no connection on the 2.4ghz band since updating the firmware to 1.3.0.26. Any ideas as to why? The Orbi satellite itself has no lights on reporting any errors but inside the status page it shows "2.4GHZ No Connection".
