Re: Firmware 2.5.18 Slows Down

Haj · ‎2020-02-19

I updated the firmware to 2.5.1.8 on both the RBR50 and RBS50. The device map and naming functionality is nice. However, after 24 hours or so, the system slows down to about 40 Mbps on all wireless devices (iOS, Mac and Win10 all tested). I have a gigabit connection with Verizon and the wired devices are not impacted by this reproducible slow down. A reboot or the RBR50 restores full speed on the wirless devices for another 24 hours or so, at which point the speed throttles back to 40Mbps.

I fell back to 2.3.5.30 and full wireless speeds are maintained.

FURRYe38 · ‎2020-02-19

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925

Has a factory reset and setup from scratch been performed after applying the v2.5.1..8 FW update?

Retired_Member · ‎2020-02-19

@FURRYe38 wrote:
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925

Has a factory reset and setup from scratch been performed after applying the v2.5.1..8 FW update?

Why are my posts being removed? It was a valid question.

SeaMonkey80 · ‎2020-02-19

@Haj wrote:
I updated the firmware to 2.5.1.8 on both the RBR50 and RBS50. The device map and naming functionality is nice. However, after 24 hours or so, the system slows down to about 40 Mbps on all wireless devices (iOS, Mac and Win10 all tested). I have a gigabit connection with Verizon and the wired devices are not impacted by this reproducible slow down. A reboot or the RBR50 restores full speed on the wirless devices for another 24 hours or so, at which point the speed throttles back to 40Mbps.

I fell back to 2.3.5.30 and full wireless speeds are maintained.

I have experienced the same issue on 2.5.1.8. My system is setup with Ethernet Backhaul (AP Mode), and I am on Xfinity Gigabit. After a few days, the wireless speeds will drop (download drops from ~600 Mbps to ~150 Mbps; upload drops from ~40 Mbps to ~10 Mbps. Factory reset does nothing to remedy this situation, no settings have been changed (or need to be changed), and the wired clients do not see this same type of drop.

It is frustrating having to reboot the system to get these speeds back. Also, I was having this same issue on 2.3.5.30...although it would last longer before the speeds would drop. There is clearly a glitch in the firmware as my system has been rock solid before either of these two updates. Hopefully, NG gets their act together and fixes the problem.

FURRYe38 · ‎2020-02-19

Has a factory reset and setup from scratch been performed since last FW update?

What devices are you using to wireless speed test?

Are wired speed with a LAN cable connected PC still good?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

@SeaMonkey80 wrote:
@Haj wrote:
I updated the firmware to 2.5.1.8 on both the RBR50 and RBS50. The device map and naming functionality is nice. However, after 24 hours or so, the system slows down to about 40 Mbps on all wireless devices (iOS, Mac and Win10 all tested). I have a gigabit connection with Verizon and the wired devices are not impacted by this reproducible slow down. A reboot or the RBR50 restores full speed on the wirless devices for another 24 hours or so, at which point the speed throttles back to 40Mbps.

I fell back to 2.3.5.30 and full wireless speeds are maintained.
I have experienced the same issue on 2.5.1.8. My system is setup with Ethernet Backhaul (AP Mode), and I am on Xfinity Gigabit. After a few days, the wireless speeds will drop (download drops from ~600 Mbps to ~150 Mbps; upload drops from ~40 Mbps to ~10 Mbps. Factory reset does nothing to remedy this situation, no settings have been changed (or need to be changed), and the wired clients do not see this same type of drop.

It is frustrating having to reboot the system to get these speeds back. Also, I was having this same issue on 2.3.5.30...although it would last longer before the speeds would drop. There is clearly a glitch in the firmware as my system has been rock solid before either of these two updates. Hopefully, NG gets their act together and fixes the problem.

SeaMonkey80 · ‎2020-02-19

@FURRYe38 wrote:
Has a factory reset and setup from scratch been performed since last FW update?

What devices are you using to wireless speed test?
Are wired speed with a LAN cable connected PC still good?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

@SeaMonkey80 wrote:
@Haj wrote:
I updated the firmware to 2.5.1.8 on both the RBR50 and RBS50. The device map and naming functionality is nice. However, after 24 hours or so, the system slows down to about 40 Mbps on all wireless devices (iOS, Mac and Win10 all tested). I have a gigabit connection with Verizon and the wired devices are not impacted by this reproducible slow down. A reboot or the RBR50 restores full speed on the wirless devices for another 24 hours or so, at which point the speed throttles back to 40Mbps.

I fell back to 2.3.5.30 and full wireless speeds are maintained.
I have experienced the same issue on 2.5.1.8. My system is setup with Ethernet Backhaul (AP Mode), and I am on Xfinity Gigabit. After a few days, the wireless speeds will drop (download drops from ~600 Mbps to ~150 Mbps; upload drops from ~40 Mbps to ~10 Mbps. Factory reset does nothing to remedy this situation, no settings have been changed (or need to be changed), and the wired clients do not see this same type of drop.

It is frustrating having to reboot the system to get these speeds back. Also, I was having this same issue on 2.3.5.30...although it would last longer before the speeds would drop. There is clearly a glitch in the firmware as my system has been rock solid before either of these two updates. Hopefully, NG gets their act together and fixes the problem.

Posting the same questions without reading my comment serves no purpose. I have been an Orbi user for a long time, and can troubleshoot with the best of them. There is an issue with the firmware. Plain and simple.

FURRYe38 · ‎2020-02-19

Then please file a support ticket and let NG know what your having problems with as theres nothing we can do here in the forums in regards to FW fixes.

If your Orbi is out of warrenty, you can give Voxels Orbi FW a try:

https://www.snbforums.com/threads/custom-firmware-build-for-orbi-rbk50-rbk53-rbr50-rbs50-v-9-2-5-1-1...

Good Luck.

ChrisEchWH · ‎2020-06-29

HI,

I've been struggling with exacytly the same behavior.

RBR50 Orbi with 1 satellite.

Various devices throughout the house, including my 2017 MacBookPro, used daily.

In recent months, it's getting throttled down to 40Mbps, while my iPhone Xs in my hand literally next to the MacBook Pro shows full speeds (>300Mbps).

I reboot router, then MBP gets full speed back, but within a dauy ror two, it's again throttled back down to 40Mbps.

RBR50 firmware is v2.3.5.30.

Is there a fix??

TIA,

FURRYe38 · ‎2020-06-29

Has a factory reset and setup from scratch been performed since last FW update?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

Can try updating FW as well:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/tru...

@ChrisEchWH wrote:
HI,

I've been struggling with exacytly the same behavior.
RBR50 Orbi with 1 satellite.
Various devices throughout the house, including my 2017 MacBookPro, used daily.
In recent months, it's getting throttled down to 40Mbps, while my iPhone Xs in my hand literally next to the MacBook Pro shows full speeds (>300Mbps).
I reboot router, then MBP gets full speed back, but within a dauy ror two, it's again throttled back down to 40Mbps.

RBR50 firmware is v2.3.5.30.

Is there a fix??

TIA,

Haj · ‎2020-06-29

My fix was to ditch the Orbi router since Netgear was doing and has done nothing to fix this issue.

Haj · ‎2020-06-29

This stock response, which you paste into responses all over this forum, and in fact had already pasted into TWO other replies is fundamentally unhelpful. It was unhelpful the first two times you responded in relation to clearly documented issue. The most recent poster had clearly read the thread (includng the two other times you posted the unhelpful paste job) so there was zero reason to add the same response yet again. It is nice to want to help others but posting the same worthless thing for the THIRD time in the same thread is, like I said, fundamentally unhelpful

FURRYe38 · ‎2020-06-29

May have been unhelpful to you but clearly other users haven't responded and other users have different configurations and environements. Not every one has the system configurations and envrionments. Also there is newer FW as well newer than v8 that you didn't test out either. But you'll not know if that helped you or not since you moved on. Mines working fine on v16.

Will let the others respond.

Glad you found something that works.

Good luck.