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Forum Discussion

OrbiDemigod's avatar
OrbiDemigod
Apprentice
Dec 30, 2018
Solved

Firmware Update Nightmares - The Never Ending Saga...

It's been almost 1 year since my Orbi has been unplugged, serving as a $400 brick in the corner of my shelf, still staring at my Orbi everyday, as a reminder that this company wasted $400 (plus tax) ...
Before You Buy
Troubleshooting
  • Ajzach's avatar
    Ajzach
    Jan 03, 2019

    Thanks a lot ...I did as suggested and problem solved

ChristineT's avatar
ChristineT
NETGEAR Employee Retired
Jan 04, 2019

Hello Orbi Community,

 

I'd like to take an opportunity to acknowledge some of the frustration that is being expressed here as it relates to previous firmware updates that introduced a performance issue for a number of users. Within a recent firmware version, we were able to discover and fix the root cause of this very complex issue that plagued some but not all Orbi customers. I can confirm we have received highly positive feedback about the latest firmware and strongly encourage users to ensure their Orbi systems are updated accordingly. 

 

With that said, I'm happy to work directly with any of you if further assistance is needed. :-)

 

Best Regards,

Christine  

 

 

Warshock's avatar
Warshock
Aspirant
Mar 22, 2019
Hi Christine,

I just experienced the nightmare just this morning. Now my RBR50 is dead as a brick
  • Warshock's avatar
    Warshock
    Aspirant
    Mar 26, 2019
    Hi Blanca,
    Yes I did. I followed the instructions on hoe to reset it