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Orbi WiFi 7 RBE973
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Firmware Update Renders Orbi Unusable

Remraf
Follower

Firmware Update Renders Orbi Unusable

I have had an Orbi system since 2017. It has worked perfectly. Then I got a notice to update the firmware. I did that and the Orbi became unusable. I could not connect to wifi. I disconnected the Orbi and ran an ethernet cable directly from my modem to my computer. It worked perfectly, so the problem was the Orbi. I reinstalled everything and it still did not work. After a couple of hours I decided the Orbi was junk. I disconnected it and bought a Google system. The Google system works perfectly. This will be last thing I buy from Netgear. 

Message 1 of 4
FURRYe38
Guru

Re: Firmware Update Renders Orbi Unusable

Maybe post about this over in the correct Orbi AC forum.

https://community.netgear.com/t5/Orbi/bd-p/Orbi

 

SInce this is the Orbi AX forum.

 

There are some steps that may help recover the Orbi system. 

 

Good Luck. 


@Remraf wrote:

I have had an Orbi system since 2017. It has worked perfectly. Then I got a notice to update the firmware. I did that and the Orbi became unusable. I could not connect to wifi. I disconnected the Orbi and ran an ethernet cable directly from my modem to my computer. It worked perfectly, so the problem was the Orbi. I reinstalled everything and it still did not work. After a couple of hours I decided the Orbi was junk. I disconnected it and bought a Google system. The Google system works perfectly. This will be last thing I buy from Netgear. 


 

 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE973S and SXK30; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 2 of 4
FURRYe38
Guru

Re: Firmware Update Renders Orbi Unusable

My Orbi systems work just fine after FW updates. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE973S and SXK30; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 3 of 4
vajim
Master

Re: Firmware Update Renders Orbi Unusable


@FURRYe38 wrote:

My Orbi systems work just fine after FW updates. 

 


That's nice.   

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