Maybe post about this over in the correct Orbi AC forum.
https://community.netgear.com/t5/Orbi/bd-p/Orbi
SInce this is the Orbi AX forum.
There are some steps that may help recover the Orbi system.
Good Luck.
@Remraf wrote:
I have had an Orbi system since 2017. It has worked perfectly. Then I got a notice to update the firmware. I did that and the Orbi became unusable. I could not connect to wifi. I disconnected the Orbi and ran an ethernet cable directly from my modem to my computer. It worked perfectly, so the problem was the Orbi. I reinstalled everything and it still did not work. After a couple of hours I decided the Orbi was junk. I disconnected it and bought a Google system. The Google system works perfectly. This will be last thing I buy from Netgear.
