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Firmware not updating on NetGear web site or via smart phone
Unable to update firmware from the website or from my smart phone. This system is equipped with Satellite RBW30. On the Smart phone i am seeing CHECK FIRMWARE Error and on the ORBI site i get an indi...
Manual update requires that the zip file be "unpacked" to extract the actual firmware image, which in the case of the RBW30 has a file extension of chk. It is not clear from the post if that step was done.
Someone inside Netgear did not get the memo about *.img files and created the RBS30 satellite with *.chk firmware files.
I believe the way to handle this is to connect directly to the RBW30 satellite's web page by using the IP address of the satellite, and then select the menu item Firmware Update.
* of course, there was no 'memo'. it's just crazy and stupid.
Thanks CrimpOn, i download the IP address for the Satelite RBW30 but i don't see a tab for for firmware update?
Oh, fudge. I do not have an RBW30 satellite. Can you connect to the satellite, make a screen capture of the home screen, save it as a jpg file, and then "Attach" it to a post using the "Browse" button in the lower left? (The Photos icon in the menu bar does not allow anyone else to see images until they are approved by a forum moderator, which can take days.)
I have attached a screen shot of my RBS50 home page
Thanks again i'll give this a try.
Hi CrimpOn,
This is becoming maddening almost an obsession:smileymad: I am trying to locate on my Orbi gateway the satelliteRBW30 layout that is similar to one you attached so that I can forward but I guess I am at a loss as to where to locate this schematic. You would you mind clarifying how to locate this layout? Thanks again.
What I did was open my web browser, connect to the Orbi router (http://orbilogin.net), navigate to the Attached Devices page, and copy down the IP address of the satellite. (In my case, satellites are 192.168.1.5, 192.168.1.50, and 192.168.1.70 because I did not "plan ahead" when setting up the Orbi. What the OCD me now would rather have is all the Orbi's at the first: 1,2,3,4... But, I set up the router and connected two computers and a printer (which got 2,3,4) before adding the satellite (which got 5). Three years later, I added another satellite, which got 50. Then this fall I added yet another satellite, which got 70.)
Now open the satellite web page in the browser as http://<ip address of satellite>
That should bring up the home page of the satellite.
thanks Ill give this a try. Thanks again
Hi CrimpOn,
I finally located the ISP page for my RBW30 Satellite-it is the same page that you attached previously. I went to the Firmware update location and click on it which went into the Browse File. I located the the file on my computer for RBW30-V2.6.2.6 1.0 zip which I downloaded directly from ORBI downloads. (This this the most current Version-V2.6.2.6 1.0 16 zip) And I clicked on UPDATE and I get a message that the Update Failed.
So far, I have tried to update this RBW30 Satellite;
- Online update via ORBI login Portal
- Manual update via ORBI login Portal
- Manual update via my Android App
- And lastly, Manual update via the RBW30 ISP Satellite page.
Do you have any other thoughts as to how I might download to the most current update? I hate to give up this task especailly when I see that there is another most recent version update. Thanks again.
Manual update requires that the zip file be "unpacked" to extract the actual firmware image, which in the case of the RBW30 has a file extension of chk. It is not clear from the post if that step was done.
Thanks CrimpOn for your quick reply. Much appreciated. When I extracted the Compressed Zipped File RBW30-V2.6.2.6_1.0 16 I got the following;
- RBW30- V2.6.2.6_1.0 16CHK
- and RBW30-V2.6.2.6_1.0 16 Release Notes
Is there another step that I missed? Thank you
(sorry for the delay. watching Olympic ice skaters)
Yes, this is correct. What I suggest is to connect directly to the RBW30 web page using the IP address of the RBW30. Select the "Firmware Update" menu item (bottom). Then browse to and select the *.chk file.
Good Morning CrimpOn, it worked!!:smileyvery-happy: the 2.6.2.6 downloaded with out much issue. Going forward is this process i will need to use if i see an update from Orbi that has not automatically updated. Thanks again for your patience and expertise. Be safe.
