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fixmacs's avatar
fixmacs
Guide
Aug 16, 2019

Firmware update connection now poor

I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Sti...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 17, 2019

Any progress on this? 

fixmacs wrote:

I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Still "Poor."

 

 

fixmacs's avatar
fixmacs
Guide
Aug 21, 2019

No luck. None.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 21, 2019

    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

    Any Wifi Neighbors near by? If so, how many?

     

    Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).