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Forum Discussion
fixmacs
Aug 16, 2019Guide
Firmware update connection now poor
I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Sti...
fixmacs
Aug 24, 2019Guide
How do I perform a WiFi Scan? Does the NG Web interface have a tool? As I stated above, I don't find a NG Orbi admin page that shows the channels used and no means to perform a scan.
I appreciate your comments. Maintaining this device is worse than any other I've had. The worst. Why doesnt' Netgear field test these things? Usability testing. Beta testing. I will go through troubleshooting steps, again but I cannot find the information regarding what channels any device is using. The Netgear Orbi admin interface has no such thing that I can find.
FURRYe38
Aug 24, 2019Guru - Experienced User
For mobile Pads there is WiFi Analyser, Net Analyzer and WiFi Sweetspots. Sweetspots gives you connection rates between the mobile device and WiFi AP device. Handy to see how fast the connetion rate is while troubleshooting.
You can manually set channels on Orbi. Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
fixmacs wrote:How do I perform a WiFi Scan? Does the NG Web interface have a tool? As I stated above, I don't find a NG Orbi admin page that shows the channels used and no means to perform a scan.
I appreciate your comments. Maintaining this device is worse than any other I've had. The worst. Why doesnt' Netgear field test these things? Usability testing. Beta testing. I will go through troubleshooting steps, again but I cannot find the information regarding what channels any device is using. The Netgear Orbi admin interface has no such thing that I can find.
- Retired_MemberAug 24, 2019
FURRYe38 wrote:For mobile Pads there is WiFi Analyser, Net Analyzer and WiFi Sweetspots. Sweetspots gives you connection rates between the mobile device and WiFi AP device. Handy to see how fast the connetion rate is while troubleshooting.
You can manually set channels on Orbi. Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?these are a waste of time. without knowing what exactly you're looking at, you're more prone to make things worse (if you can figure out what to change).
it's best to leave the wifi channel select in AUTO. Anyone who has performed a wifi scan on channels in use will note it all changes within a matter of minutes. your neighbors are probably doing the same thing. chasing you. unless you're on the moon with no neighbors you're better off to leave the wifi channel select to Orbi.
- FURRYe38Aug 24, 2019Guru - Experienced User
Lets let the OP make that decision for himself. He asked for information and it's been given. They have the ability to learn as they go. Those apps are not complicated. Very easy to use.