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Forum Discussion
fixmacs
Aug 16, 2019Guide
Firmware update connection now poor
I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Sti...
fixmacs
Aug 24, 2019Guide
How do I perform a WiFi Scan? Does the NG Web interface have a tool? As I stated above, I don't find a NG Orbi admin page that shows the channels used and no means to perform a scan.
I appreciate your comments. Maintaining this device is worse than any other I've had. The worst. Why doesnt' Netgear field test these things? Usability testing. Beta testing. I will go through troubleshooting steps, again but I cannot find the information regarding what channels any device is using. The Netgear Orbi admin interface has no such thing that I can find.
fixmacs
Aug 30, 2019Guide
Thank you everyone for your kind suggestions. I have implemented every suggestion to no avail. The Backhaul status of the RBS50 remains POOR after the intial connection declares GOOD, then it goes into SYNC MODE, then displays a POOR backhaul connection. The Orbi and satellite are less than 40 feet apart and recorded GOOD connections prior to the firmware update.
- Retired_MemberAug 30, 2019
fixmacs wrote:Thank you everyone for your kind suggestions. I have implemented every suggestion to no avail. The Backhaul status of the RBS50 remains POOR after the intial connection declares GOOD, then it goes into SYNC MODE, then displays a POOR backhaul connection. The Orbi and satellite are less than 40 feet apart and recorded GOOD connections prior to the firmware update.
Never did hear what firmware you have.
- fixmacsAug 31, 2019GuideThe firmware is V2.3.5.30
- FURRYe38Aug 30, 2019Guru - Experienced User
You might revert back to prior working FW and factory reset and setup from scratch and see if this fixes this for you.
fixmacs wrote:Thank you everyone for your kind suggestions. I have implemented every suggestion to no avail. The Backhaul status of the RBS50 remains POOR after the intial connection declares GOOD, then it goes into SYNC MODE, then displays a POOR backhaul connection. The Orbi and satellite are less than 40 feet apart and recorded GOOD connections prior to the firmware update.