× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Firmware update not downloading

Crabby_Rapper
Follower

Firmware update not downloading

This morning I tried uploading the new Firmware V2.1.1.12 and when it finshes downloaing it tells me that the .img file I'm trying to download is incorrect file type (I unzipped the file). I'm following the instructions exactly. I can't seem to choose my satellite and when I do and choose update I get the following: 

<html><head><meta http-equiv='Pragma' content='no-cache'><meta http-equiv='Cache-Control' content='no-cache'><title> 401 Authorization</title>
<script language="javascript" type="text/javascript">
function cancelevent()
{
	top.location.href='/unauth.cgi';
}
</script>
</head><body onload=cancelevent()></body></html>

 Has anyone else experienced this error?

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 2
Streak2
Master

Re: Firmware update not downloading

Try and do a manual update.

download the firmware here

 

https://www.netgear.com/support/product/RBK50.aspx#download

 

 

Message 2 of 2
Discussion stats
  • 1 reply
  • 473 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7