Firmware update service unavailable

[randomousity]

If I go to the firmware update page, it shows "service unavailable" as the status for both the RBR50 and RBS50. Is anyone else experiencing this? Is it a server/hosting issue on Netgear's end? Internet access, DNS, etc., all appear normal.

[vajim]

The word on the street is you don't want that (2.7.2.104) anyway due to the problems it has created.  Your're invited to do your own search.

[CrimpOn]

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@randomousity wrote:

If I go to the firmware update page, it shows "service unavailable" as the status for both the RBR50 and RBS50. Is anyone else experiencing this? Is it a server/hosting issue on Netgear's end? Internet access, DNS, etc., all appear normal.

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Yes, this began yesterday. Definitely on Netgear's end.  The Netgear support site lists the current firmware as

• 2.7.2.104 and
• 2.6.1.40

With no explanation (a) why there are two or (b) how a user would decide which version is appropriate for a specific situation (US vs. "World"? Type of Parental Controls? No Clue.)

It will come back eventually.

[ghenry1111]

Yep... seeing the same situation here on my RBR50.

[FURRYe38]

Nothing to do with FW. This is a NG service side. Happening on Orbi AX as well. 

Someone can contact NG support to let them know if they want to. Someone from the Orbi AX side already did. 

[vajim]

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@FURRYe38 wrote:

Nothing to do with FW. This is a NG service side. Happening on Orbi AX as well. 

Someone can contact NG support to let them know if they want to. Someone from the Orbi AX side already did. 

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the original post was looking to update the FIRMWARE.  No one said the NG server was acting due to firmware.

[BoilerPlate]

Vajim's lack of knowledge and experience, your mileage may vary. >vajim. User beware.

[vajim]

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@BoilerPlate wrote:

Vajim's lack of knowledge and experience, your mileage may vary. >vajim. User beware.

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ATTENTION...ATTENTION

Bolier_Flake is a troll

Only coming out to attack me for my opinions. 

You may be next.

@FURRYe38 I suggest you call off your dog

@Christian_R 

[randomousity]

Your reply is nonresponsive to my issue.

[rdnarrs]

I have an RBR850 and 2 RBS850s with a Nighthawk CM1150V router.  (Note: the request for Model above would not let me enter the correct model numbers.)  My current Firmware version is 3.2.16.22 and I believe the current version should be 3.2.17.12. Using Mac OS 10.14.6. I keep trying without result.  I continue to get Service unavailable just like you.

[FURRYe38]

You might review this:

https://community.netgear.com/t5/Orbi-AX/RBR850-firmware-updates-service-unreachable-and-manual-upda...

Also v12 is for manual download only. Was not put on the update services for Orbi AX. 

You can manully download v12 and apply:

https://community.netgear.com/t5/Orbi-AX/New-RBR850-RBS850-Series-Firmware-Version-v3-2-17-12-Releas...

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@rdnarrs wrote:

I have an RBR850 and 2 RBS850s with a Nighthawk CM1150V router.  (Note: the request for Model above would not let me enter the correct model numbers.)  My current Firmware version is 3.2.16.22 and I believe the current version should be 3.2.17.12. Using Mac OS 10.14.6. I keep trying without result.  I continue to get Service unavailable just like you.

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[FURRYe38]

RBR50 is working as well:

[ghenry1111]

Working for me now, too.  RBR50

[vajim]

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@ghenry1111 wrote:

Working for me now, too.  RBR50

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Nice...can't wait for the next firmware update

[kees33]

yes there i am also facing the similar issue with my forware please guide me about this issue its looking very difficult for me to solve i needhelp from an expert of this field.

[CrimpOn]

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@kees33 wrote:

yes there i am also facing the similar issue with my firware please guide me about this issue its looking very difficult for me to solve i need help from an expert of this field.

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When a post gets as long and complicated as this one, "similar issue" can be a bit ambiguous.

It might be a good idea to create a new post explaining the issue in some detail.

p.s. Puzzled over including a link to "https://yoursilverlab.com/"  That would seem to have nothing to do with Netgear Orbi.

[FURRYe38]

Spammer. Just report them.

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@CrimpOn wrote:

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When a post gets as long and complicated as this one, "similar issue" can be a bit ambiguous.

It might be a good idea to create a new post explaining the issue in some detail.

p.s. Puzzled over including a link to "https://yoursilverlab.com/"  That would seem to have nothing to do with Netgear Orbi.

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[Wire1852]

Mine is working. Is a reboot of your system in order?

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@vajim wrote:

I'm getting the 'Service Unreachable' when checking my 753 at the pc login.  

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[FURRYe38]

This is a NG Cloud service issue. Not FW or anything users can adjust for. Contact NG support for help and infromation. 

Usually comes back on it's own or after NG fixes it on there side. 

Good Luck. 

[FURRYe38]

Hard to admit that when it's not FW related. Seen it accross many FW versions. Always comes back at the behest of NGs doings behind the scenes. 

[FURRYe38]

Nothing to admit. Again not a FW issue. 

But you can think what ya like. It works for me and others. 

Enjoy.