- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Firmware update today RBR20
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Firmware update today RBR20
I received an email today saying that my Orbi Satellites and Router had new updates. The new version numbers are not listed in the email and my App is again saying there is no update for firmware (it did this when I bought the thing and I had to do a manual process to get the new firmware.) How do I find out what the new firmware versions should be and get them manually now that I am out of warranty?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
I received the same email today (Dec 26 2020) and neither of my Orbi routers (NJ or FL) show any update available when checked via the iOS app.
My app shows v2.5.1.16 as the firmware on both of the routers. https://kb.netgear.com/000062432/RBR20-Firmware-Version-2-6-1-36 seems to indicate 2.6.1.36 is the latest. Np obvious date other then https://kb.netgear.com/000062432/RBR20-Firmware-Version-2-6-1-36 shows last updated Oct 7 2020. Same date matches the content of the zip file. Not sure if versions in the app are matching the website and if so, it seems the app firmware check isn't working as expected.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
You can compare them on the website
Orbi RBR20 | WiFi System | NETGEAR Support
for the satellites, type in the satellite model to compare with the support site
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
Hi plemans, you read the post incorrectly.
The above people and myself have gone to those exact pages and seen there is a higher version of firmware for the router (2.6.1.36) and sat (2.6.1.38) devices however, both the ORBI app and the router admin screens do not show an update available and report that the current version is v2.5.1.16 and there is no update available.
If we were to download the updates, the installation instructions say to follow your instructions and then link to this:
To check for new firmware and update the firmware (if available):
- Connect your mobile device to your Orbi router’s WiFi network.
- Launch the Orbi app.
- Enter your router's admin password and tap SIGN IN.
The dashboard displays. - In the top-left corner, tap the Menu icon.
- Select Settings > Router Settings.
- Scroll down and tap Check for Updates. If you see Update Firmware instead, your router has new firmware available.
- Follow the onscreen instructions to update your router's firmware.
This doesn't tell us how to solve the problem since this process isn't working: there is a new version and the firmware update methods are not reporting any available.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
Reason why is many times they rollout the update to the manual server first. That way a small subset of people get the new firmware and they can watch to see if there's issues. It can be several days to several weeks before they roll it out to the automatic update server.
Its not a defect or flaw, its a way to ensure their internal/external testing didn't miss something and cause widespread issues.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
Wow - it would be nice of them to send it the email only when yours is ready. How many people are having the same problem unneccessarily and spending hours trying to figure it out, when a different notification method would have worked much better?
@plemans wrote:Reason why is many times they rollout the update to the manual server first. That way a small subset of people get the new firmware and they can watch to see if there's issues. It can be several days to several weeks before they roll it out to the automatic update server.
Its not a defect or flaw, its a way to ensure their internal/external testing didn't miss something and cause widespread issues.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
@plemans wrote:You can compare them on the website
Orbi RBR20 | WiFi System | NETGEAR Support
for the satellites, type in the satellite model to compare with the support site
I just followed the link and found the download. It says:
New Features and Enhancements:
- Supports HTTPS on the LAN
SecurityFixes:
- Fixes security vulnerability issues.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
@MichelleGi wrote:Wow - it would be nice of them to send it the email only when yours is ready. How many people are having the same problem unneccessarily and spending hours trying to figure it out, when a different notification method would have worked much better?
@plemans wrote:Reason why is many times they rollout the update to the manual server first. That way a small subset of people get the new firmware and they can watch to see if there's issues. It can be several days to several weeks before they roll it out to the automatic update server.
Its not a defect or flaw, its a way to ensure their internal/external testing didn't miss something and cause widespread issues.
Also just found it is supposed to be a security fix... That I am not interested in waiting weeks for. I long for the old days of true Beta testing when the end user had a choice in the matter.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
@plemans wrote:Reason why is many times they rollout the update to the manual server first. That way a small subset of people get the new firmware and they can watch to see if there's issues. It can be several days to several weeks before they roll it out to the automatic update server.
Its not a defect or flaw, its a way to ensure their internal/external testing didn't miss something and cause widespread issues.
That would be like your car dealer sending out a recall notice to bring in your car before they had replacement parts. They made a mistake in either sending the email or enabling the download from the router. Oops!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
@GeekNJ wrote:
@plemans wrote:Reason why is many times they rollout the update to the manual server first. That way a small subset of people get the new firmware and they can watch to see if there's issues. It can be several days to several weeks before they roll it out to the automatic update server.
Its not a defect or flaw, its a way to ensure their internal/external testing didn't miss something and cause widespread issues.
That would be like your car dealer sending out a recall notice to bring in your car before they had replacement parts. They made a mistake in either sending the email or enabling the download from the router. Oops!
That would take me 5 minutes talking to a service adjuster to figure out, not tons of time on the internet though.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
The Orbi app updated in Google Play to V2.8.0.1395 this morning. The app is still reporting that v2.5.1.16 is the current firmware. Is doing a manual firmware update to v2.6.1.36 the prudent thing to do? Or is waiting for the app to update an automatically push the firmware a better choice for less tech-savy users?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
I noticed yesterday that they did finally release an update that showed as . I applied to my RBR20 and no issues noticed in 24 hours. I had no issues before the update either.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
Be sure to save off a new backup configuration to file on the RBR. Helps save time if a reset is needed. Enjoy.
@oknach wrote:Update made. Agree, no issues before or after the update, just want to have the latest and greatest features.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Firmware update today RBR20
@MichelleGi wrote:I received an email today saying that my Orbi Satellites and Router had new updates. The new version numbers are not listed in the email and my App is again saying there is no update for firmware (it did this when I bought the thing and I had to do a manual process to get the new firmware.) How do I find out what the new firmware versions should be and get them manually now that I am out of warranty?
Is your system working?
if it is leave it alone
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more