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Forum Discussion
Solved
Firmware update
Since these a**holes don't have support I wanted to know if anyone knows where to download the latest firmware update for this product? All I can find is stupid release notes. Thanks in advance. ...
nickcage49 wrote:
Unfortunately I get this error message when I try to open it on my Mac. This may be for a PC and not a mac.
You are trying to open a img file?
That is not how it works.
As CrimpOn explained, you extract the img file from the zip file and upload the img file you are trying to open to the router.
I gather that even Macs come with a built-in extraction feature.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
See the section Manually Update Firmware.
Take a deep breath. Calm down and work through the process a step at a time in the procedure described there. It really is that simple.
nickcage49 wrote:
Unfortunately I get this error message when I try to open it on my Mac. This may be for a PC and not a mac.
You are trying to open a img file?
That is not how it works.
As CrimpOn explained, you extract the img file from the zip file and upload the img file you are trying to open to the router.
I gather that even Macs come with a built-in extraction feature.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
See the section Manually Update Firmware.
Take a deep breath. Calm down and work through the process a step at a time in the procedure described there. It really is that simple.
You know what guys, if it's going to be that complicated I'd prefer to just pass.
Last time I was able to download the firmware automatically and it worked fine.
The router is working. I'm not going to fix what isn't broken.
Thanks for the advice anyway.
nickcage49 wrote:
Last time I was able to download the firmware automatically and it worked fine.
That still works.
Unless you have done something to break the system.
How could I do that? LOL
Is there a link I'm missing?
The only link I see to download firmware gives me that image that I can't use.
The automated update is there for all to see. See the bit of the manual Check for Firmware Updates.
If you can't see anything there, there is probably no update for your devices.
Sounds like you should just give up. This stuff seems to be outside your "skillset". Even Mac users, notorious for needing remedial help, have overcome the hurdles involved.
Netgear tries to make the whole Orbi system "idiot proof", much to the regret of many experienced users. But it can go only so far.