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Forum Discussion
sethm1
Aug 15, 2020Guide
Forcing a device to 2.4 ghz
I am not seeing this an option in the settings, so may not be possible - that is, have a number of devices that i am sure can handle 2.4 & 5 ghz, so can i assign 2.4 to a specific device or am I stuc...
rayr6900
Aug 16, 2020Aspirant
How can I determine if my router (RBR50) is broadcasting btoh 2.4G and 5G simultanously? My smartphone and laptop can only locate the 2.4G network. I added both networks to both devices and only the 2.4G net can be located. I am a novice network user. Thank you for your prompt reply.
Mstrbig
Aug 16, 2020Master
rayr6900 wrote:How can I determine if my router (RBR50) is broadcasting btoh 2.4G and 5G simultanously? My smartphone and laptop can only locate the 2.4G network. I added both networks to both devices and only the 2.4G net can be located. I am a novice network user. Thank you for your prompt reply.
Login either using the app or orbilogin.com. Check your settings. Grab a known supported 5Ghz device. You should see the one SSID for your Orbi. Connect and if the device supports 5Ghz it will connect 5Ghz.
The other possible reason may be you need to forget the network on your smartphone and laptop, then re-login to the WiFi again and see if that corrects the connection.