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Orbi WiFi 7 RBE973
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Re: Gigabit internet

bobselff
Aspirant

Gigabit internet

I have gigablast internet connected to the WAN port. When I run a speed test with the orbi app I'm only show 400 to 500 mbps. Does the Orbi not support gig WAN?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 9
FURRYe38
Guru

Re: Gigabit internet

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Is your speed test wired or wireless? Wired is preferred...

 

Been some that can get this speed and some that can't. 

https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/...

Message 2 of 9
Retired_Member
Not applicable

Re: Gigabit internet


@bobselff wrote:
I have gigablast internet connected to the WAN port. When I run a speed test with the orbi app I'm only show 400 to 500 mbps. Does the Orbi not support gig WAN?

don't use the app

Message 3 of 9
plemans
Guru

Re: Gigabit internet

agree with @Retired_Member , don't use the app for speedtesting. Also follow what @FURRYe38 recommends and make sure to do it with a hardwired connection. Only other thing I can recommend is to directly connect to your modem and see if you have gigabit speeds at the modem. 

Message 4 of 9
bobselff
Aspirant

Re: Gigabit internet

Cox ISP
Netgear Nighthawk cm1100 modem
Orbi RBR50
Firmware v2.5.0.38

Speed test: (speakeasy.net)
Wireless: 437Mbps
Wired: 590Mbps
Message 5 of 9
FURRYe38
Guru

Re: Gigabit internet

What are you speeds with a wired PC connected to the CM modem directly? 

Message 6 of 9
Retired_Member
Not applicable

Re: Gigabit internet


@FURRYe38 wrote:

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Is your speed test wired or wireless? Wired is preferred...

 

Been some that can get this speed and some that can't. 

https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/...


You forgot to ask about the neighbors 

Message 7 of 9
bobselff
Aspirant

Re: Gigabit internet

Connected directly to modem and getting these speeds:

Cox internet test: 801Mbps
Speakeasy test: 401Mbps
Message 8 of 9
FURRYe38
Guru

Re: Gigabit internet

Have you factory reset the RBR with a wired PC connected to the RBR only. Power OFF the modem for 30 seconds then back on. Then skip the setup wizard and get to the RBRs web page. Log out of the web page. Then run a speedtest with ooklas installable speed test app on the wired PC? 

 

You can do a back up configuration to file of the RBR before factory resettting so you can load your configuration back on after trying this reset and speed test process. 

 

Possible your unit maybe effect by the HW NAT accelleration not working on your unit. 

Message 9 of 9
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