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Orbi WiFi 7 RBE973
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Re: Google Home and Chromecast

GloryUprising
Aspirant

Google Home and Chromecast

So I got the super orbi crashing and rebooting on the router and satellites.  

 

I seemed to have narrowed it down to when working with Google Home.  When ever I try to stream something it would prompt an orbi reboot and I would loose wifi for 1-2 min while it boots back up.  Sometimes, after the reboot, google home will work fine other times I'll get the message "hmm.. something is wrong try again in a few seconds" which usually prompts me to restart the home itself via unplugging.

 

Just recently (after upgrade to 2.0.0.74) I also noticed that my dropcams have been randomly dissconnecting.  That prompted me to check [ipaddress]/debug.htm and I noticed that all my routers and satellites have been randomly restarting (via the uptime counter).

 

Upgrading to 2.1.1.12 still results in crashs and I also notice that I also have the CPU utilization 70%+ as well.

 

Halp?

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Google Home and Chromecast

Hello GloryUprising

 

Have you tried a factory reset of orbi since updating the firmware?

 

DarrenM

Message 2 of 5
GloryUprising
Aspirant

Re: Google Home and Chromecast

Yes.

 

Factory restarted via webinterface and pin hole in back.

 

Also telneted and cleared NVRAM as well.  

 

Still rebooting.

Message 3 of 5
mccx
Star

Re: Google Home and Chromecast

Any useful suggestion/fix other than factory resets?

 

Message 4 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Google Home and Chromecast

I suggest you contact support and work with them on the orbi rebooting issues they will be able to replace the unit if needed.

 

http://www.netgear.com/support/contact.aspx

 

DarrenM

Message 5 of 5
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