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Forum Discussion
hphan1229
Feb 14, 2020Aspirant
Guest network not working on the RBR50 + RBW30 mesh system and 2.4Ghz network issue.
I had the Orbi mesh system that includes the RBR50 router and 2 satellite RBW30 about 2 months. I've upgraded to the firmware version 2.5.1.8. I have couple IOT devices (Nest Yale X Lock, Nest ther...
FURRYe38
Feb 14, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
hphan1229
Apr 17, 2020Aspirant
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
SURFBoard SB6183
What is the size of your home? Sq Ft?3300 sqft
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
30-40 ft
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
I've tried channel 1, 6, and 11 on 2.4Ghz and 48 on 5ghz
I can detect about 6 other wifi SIDs from the neighbors.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Done this but no helps.
Has a factory reset and setup from scratch been performed since last FW update?
Not yet.
- FURRYe38Apr 17, 2020Guru - Experienced User
Try a factory reset, I believe this corrected another users problem with Guest Network not working on theres a while back.
hphan1229 wrote:
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
SURFBoard SB6183
What is the size of your home? Sq Ft?3300 sqft
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router30-40 ft
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?I've tried channel 1, 6, and 11 on 2.4Ghz and 48 on 5ghz
I can detect about 6 other wifi SIDs from the neighbors.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Done this but no helps.
Has a factory reset and setup from scratch been performed since last FW update?
Not yet.