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Forum Discussion
HELP HELP WITH MY ORBI 5G NBK 752 SET AND NBK750
good evening to all: i am new to the ORBI 5G ROUTER/SATELLITE PLUS NBK750 SATELLITE.. So i have had it since May 7th and it worked amazingly and now ever since I did an update at least I think i ...
Did exactly as the video and now my devices won't work i did the update a couple of hours ago.. i am beyond frustrated with all of this.. currently the version that is up in the right hand corner of the back end of the orbi - firmware version v4.6.5.11_1.5.63 my satellite's 1is still showing disconnected and the other one no show still. I also was trying to upload photos to show you but they are saying to large of a file now i am not sure what i should do next since its now not working
by the way Kevin thank you so much for responding to my question
Melissa
Hello melissahartman ,
Thank you for attempting the solutions attached to the links in the previous post. I understand that you are still having difficulties with your NBK752. I would like to endorse you to our support team for further assistance in analyzing this issue.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team