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Forum Discussion

Thevidpro's avatar
Thevidpro
Tutor
Oct 25, 2020

HOW DO I REMOVE AN OLD SATELLITE FROM NETWORK MAP LIST???

System is an RBR20 with 6 satelllites.

I have an old RBW30 that died, and is unplugged, and cannot find a way to remove it from the list.  Yes, I tried rebooting, looked on the app on my iphone, looked here on the web page, but cannot seem to find it.  It being listed doesn't affect operation, but it is just annoying that I cannot simply erase the thing.

Ideas???

Troubleshooting

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 25, 2020

    Use a PC or laptop with a web browser and log into the RBRs web page and remove the one satellite thats no longer in service. Under Connected Devices. 

    • Thevidpro's avatar
      Thevidpro
      Tutor
      Oct 25, 2020
      So, I go to Netgear, login to this account ( like I am now), and there’s supposed to be a button somewhere that says connected devices?
      I don’t see such a button anywhere?
      Very frustrating.
      Thanks for reaching out, I’m lost.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Oct 25, 2020

        Log in at the RBR web page is orbilogin.com or 192.168.1.1

        Once you log in there, on the left side, look for connected devices. Select connected devices. When the new page appears, at the top of this page will be all satellites that are or were connected. If the one satellite is not actually connected there will be a status for this satellite saying it's disconnected and a REMOVE button next to the status.