NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Hardware warranty support
I have an Orbi RBK50 that is under hardware warranty, but when I try to submit a warranty support request through the Netgear support website, the site displays an error. Very frustrating, as there ...
jcxmartin wrote:
Interesting how no one from Netgear is stepping up to acknowledge and correct the hardware warranty issue submission form. I guess they don't really stand by their products?
You should know that this community is essentially a user-to-user venue to talk about technical issues, with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
They aren't equipped to answers sales questions or to talk about warranty issues.
If you want "official" support then you should go through the right channels.
Contact Us | Support | NETGEAR
