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Orbi WiFi 7 RBE973
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Harmony Hub issues since 2.1.4.16? Coincidence?

Tgterm
Guide

Harmony Hub issues since 2.1.4.16? Coincidence?

Hi - not sure if it is coincidence or not, but it seems that since I updated to 2.1.4.16 I have been having difficulty using my Harmony Elite.  I plan to call Harmony tonight, but I was wondering if anyone else might be experiencing long lags when starting or stopping an activity, the hub dropping off the network, an inability to connect the hub to WiFi during setup?  Thanks for any input.

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
Message 1 of 8
FURRYe38
Guru

Re: Harmony Hub issues since 2.1.4.16? Coincidence?

Was a full power down of the Orbi system for 1 minute then back on?

Any other wifi neighbors near by? If so, how many?

What channels are you using? Try manual 1, 6 or 11 on 2.4ghz.

Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot the router.

 

Message 2 of 8
Tgterm
Guide

Re: Harmony Hub issues since 2.1.4.16? Coincidence?


@FURRYe38 wrote:

Was a full power down of the Orbi system for 1 minute then back on?

Any other wifi neighbors near by? If so, how many?

What channels are you using? Try manual 1, 6 or 11 on 2.4ghz.

Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot the router.

 

Thanks!  I did reboot the router, but I guess I could take it and the sats down and restart to see if there is a positive impact. 

 

I guess I wonder why my setting like channels, MIMO, and Fast roaming would suddenly matter (already have Daisy Chain disabled as I don't think I need it).  I have had these set as they are with the Harmony working fine until now.  Weird.

 

 


 

Message 3 of 8
FURRYe38
Guru

Re: Harmony Hub issues since 2.1.4.16? Coincidence?

Anything is possible with these systems and new FW coming out. I know. Just trying to help figure it out.

Could be channels and other users near by with wifi. Could be a change in your surrounding environment as well.

 

Message 4 of 8
Tgterm
Guide

Re: Harmony Hub issues since 2.1.4.16? Coincidence?


@FURRYe38 wrote:

Anything is possible with these systems and new FW coming out. I know. Just trying to help figure it out.

Could be channels and other users near by with wifi. Could be a change in your surrounding environment as well.

 


Agreed.  I will try as you suggest and hope for the best...appreciate the input.

 

Message 5 of 8
FURRYe38
Guru

Re: Harmony Hub issues since 2.1.4.16? Coincidence?

Let us know how it goes...

 

Message 6 of 8
mactenchi
Aspirant

Re: Harmony Hub issues since 2.1.4.16? Coincidence?

I've been having the same problems since updating also.

Message 7 of 8
FURRYe38
Guru

Re: Harmony Hub issues since 2.1.4.16? Coincidence?

Was a full power down of the Orbi system for 1 minute then back on?

Any other wifi neighbors near by? If so, how many?

What channels are you using? Try manual 1, 6 or 11 on 2.4ghz.

Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot the router.

Try a factory reset on the Orbi system then setup from scratch as a last resort...


@mactenchi wrote:

I've been having the same problems since updating also.


 

Message 8 of 8
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